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Customer Ratings & Reviews

$69.99

Customer reviews

Rating 3.9 out of 5 stars with 40 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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70%would recommend to a friend

Customers are saying

Customers appreciate the Plasma XTE Series Case with Magsafe for Apple iPhone 17 Pro Max for its design. The case is noted for being both sturdy and lightweight. Since there are no CONS listed, customers seem to be very happy with this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 40 reviews
  • Rated 4 out of 5 stars

    Good and stylish

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rugged look and offers good protection. It is a fingerprint magnet on the backside though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Protection!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case! Very good materials and snug fit! Has protected my phone from a couple of drops already!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing case. Looks extremely stylish while protecting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for the Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great construction of the product. I have dropped the phone twice and no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    alyssa's

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this case was deffinately needed for my grandaughter's new phone

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Can’t say I recommend

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case looks break but is very flimsy. It doesn’t grip the phone tight enough at all and frequently is half off my phone when pulling out of my pocket. I once dropped it, while my phone didn’t break the case fell off of the whole top of the phone. If it were cheap, I could probably look past this but for $70 it’s unacceptable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good case. Good value. Would buy again if ever needed.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    UAG rocks

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Absolutely love this case. It’s that nice rigid feel, I’ve had UAG cases for a while now! Very happy!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Flimsy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is flimsy. Broke within 3 months and I had to contact the manufacturer for warranty return.

    No, I would not recommend this to a friend
    • Brand response from Urban Armor Gear Team
      Posted .

      We're sorry to hear your case broke after only three months of use. That certainly isn't the experience we want our customers to have.

      We appreciate you reaching out to our warranty team, and we hope the process was able to get you taken care of. If you still need any assistance, please contact us at support@urbanarmorgear.com with your case details, and we'll be happy to help.

      Thank you for taking the time to share your feedback. urbanarmor

  • Rated 3 out of 5 stars

    UAG CASE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is very strong, but the ring bends out of place very easily

    I would recommend this to a friend
    • Brand response from Urban Armor Gear Team
      Posted .

      Thank you for your feedback! We're glad to hear that you find the case strong. We’re sorry to hear about the issue with the ring bending out of place. We'll definitely take this into consideration for future designs. We would love to assist you with submitting a claim for your case. Please reach out to our support team so that they can provide further assistance at support@urbanarmorgear.com urbanarmor

  • Rated 5 out of 5 stars

    Great Phone Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been buying UAG covers for the last couple of years and will continue to buy them for now on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    UAG cases are the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good case for my iPhone 17 Pro Max no complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    UAG Plasma Case for iPhone 17

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it a nice case and I like the fact that the case is easy to use and stands up easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great versatile case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. The stand is very good and doesn't add bulk or weight.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    terrible product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would not use this, started peeling after having it for 1 day. For the cost it makes no sense

    No, I would not recommend this to a friend
    • Brand response from Urban Armor Gear Team
      Posted .

      Hi Samuel! We're sorry to hear your case started peeling after just one day of use. That's certainly not the quality we strive to deliver.

      Please reach out to our Customer Support team at support@urbanarmorgear.com with your order details and a few photos of the case. We'd appreciate the opportunity to review the issue and help make this right. Thank you for your feedback. urbanarmor

  • Rated 2 out of 5 stars

    Ok ish

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case has some good features with the magnetic back and the stand, but it’s basically a rubber case that stretches over your phone and can in my opinion easily come off your phone.

    No, I would not recommend this to a friend
    • Brand response from Urban Armor Gear Team
      Posted .

      Thank you for your detailed feedback. We’re glad you liked the magnetic features and stand, but we understand your concern about the fit. We’ll share this with our design team, and we’d be happy to help with an exchange for a more secure-fitting model. Please reach out to us at support@urbanarmorgear.com so we can review the situation and provide further assistance. urbanarmor

  • Rated 2 out of 5 stars

    Magsafe Charging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed. The Magsafe charging with the case on is very, very slow. Same charger without case I am back to fast charging.

    No, I would not recommend this to a friend
    • Brand response from Urban Armor Gear Team
      Posted .

      We are sorry to hear that you're experiencing a MagSafe charging issue with your case. We would love to help you with submitting a claim for your case.

      Please reach out to our support team at support@urbanarmorgear.com so they can provide you with further assistance. urbanarmor

  • Rated 1 out of 5 stars

    Not the normal quality product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality and fit just all around a bad case I didn’t even use it for a full day not what they normally put out very disappointing

    No, I would not recommend this to a friend
    • Brand response from Urban Armor Gear Team
      Posted .

      We’re sorry to hear that the case didn’t meet your expectations. We strive to deliver high-quality products, and we regret that this particular one didn’t work out for you. If you would like to submit a claim, please reach out to our customer service team at support@urbanarmorgear.com. We value your feedback and will look into this to improve our products. urbanarmor

  • Rated 1 out of 5 stars

    Overpriced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is overpriced and does not seal well on the front edge of phone . If you add a screen protector, the screen will be beyond the case. Broke mine first day

    No, I would not recommend this to a friend
    • Brand response from Urban Armor Gear Team
      Posted .

      We’re sorry to hear about your experience. The issue you described is not typical, and we’d like to investigate further. Please contact our customer service team at support@urbanarmorgear.com with your order information so we can review the situation and provide an appropriate resolution. urbanarmor

  • Rated 1 out of 5 stars

    Not for me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slippery and lots of finger prints. Makes your phone very bulky. I’m usually a big fan of this brand but not with this case

    No, I would not recommend this to a friend
    • Brand response from Urban Armor Gear Team
      Posted .

      Thanks for sharing your feedback. We’re sorry to hear that the case felt slippery and bulky, and that it didn’t live up to your expectations—especially as a returning customer. Your comments are valuable and will be shared with our team. If you’d like, we can help recommend a case that better suits your preferences. urbanarmor