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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 6642 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers highly value the BOOM 2 Portable Bluetooth Speaker's exceptional sound quality, portability, and long battery life. Many appreciate its waterproof design and convenient Bluetooth connectivity, while some users found the pairing process challenging and the charging port placement inconvenient. The speaker's size and bass response also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 325 Showing 6,481-6,500 of 6,642 reviews
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Poor sound heavy distortion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor sound quality get the mega boom 3. Get the two back for stereo.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Jaiiwaii,
      Thank you for your feed back. Sorry you are having trouble with your speaker. For further assistance please contact Logitech Support on the website https://ultimateears.com/
      -LaShonda from Logitech

  • Rated 2 out of 5 stars

    Better choices for bluetooth speakers available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning due to issues with sound volume and lag after applying a firmware update. The issues with the firmware may be fixed, but I wasn't going to wait around for it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality, Volume, Waterproof

    Rated 5 out of 5 stars

    If you don't own this you should!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After spending some time researching all of the water proof speakers this is the one I decided to go with, without even listening to it. As soon as received this speaker, I immediately opened up the fantastic packaging it came with and turned this baby on! I will definitely say I was more impressed than I expected! The sound quality is excellent for a speaker this size, and that's without even using the equalizer on the app. This speaker works perfectly with allowing 2 people being paired to it simultaneously, which is hard to find with other speakers. Another feature that I think is awesome which I have yet to see another speaker do is that you can pair 2 speakers together to give you stereo sound. The battery life is not quite as high as other speakers out there, but after reading reviews on the other speakers I have gathered that the speaker companies achieve better battery life by significantly decreasing the sound. In saying that I will definitely say this thing is loud. I turned this speaker up to its max volume and went to the other side of my house (about 1000 sq ft) and you could still hear it pretty significantly with no distortion. Another thing I think is cool that this speaker has is the 1/4 screw mount (what most cameras use) which can allow you to mount 2 speakers on a tripod, keep it attached to your float on the river, or many other ways to attach it to something. All in all if you want a great sounding speaker that is waterproof, I highly suggest this one over others.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase 1/4/2020 2/23/2020 stopped working connects to device but know sound tried factory reset nothing plus it stop charging

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very disappointed in the sound quality, my Echo had a better sound. I returned it and will wait for the JBL's to go on sale

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Would not buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really small. I returned the product back because the quality wasn’t what I was looking for. I will invest a little more money for better sound.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meh small and not very bassy. I have an old mega boom that sounds great. This one just sounds weird.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, we are sorry to hear that you are not enjoying your Boom 2 audio quality. We suggest downloading our Boom app for iOS/Android and checking to see if there is a software update for your unit. You can also change the EQ settings of the speaker via the app. If you need further help, you may reach us for support by opening a Technical Support ticket here: ultimateears.com/support

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Gteat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Bluetooth speaker will recommend this to anyone.who would like music on the move great sound

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Awesome speaker/terrible battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have loved this speaker, but it's been a year since we purchased it and the battery is going bad on it. So frustrating!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Good sound...poor connectivity!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound! GOOD LUCK CONNECTING MORE THAT 1 BOOM 2 in the PARTY UP MODE...NOT!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wont connect sometimes. Price is good though. Need

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi BhaVyt,
      Thank you for your feedback. Sorry you're having issues with your deviceTurn the speaker on by pressing the power button on the top of the speaker. The power indicator will glow white, the Bluetooth connect button (above the power button) will blink white rapidly, and you will hear a tone indicating the speaker is ready to pair.
      On your Bluetooth device, go to the Bluetooth menu and scan for devices (make sure Bluetooth is enabled).
      Select BOOM 2 from the list of devices.
      Once paired and connected, you’ll hear an audible confirmation from the speaker. This means your BOOM 2 is ready to use.. For further assistance please contact Logitech Support on the website https://ultimateears.com/
      -LaShonda from Logitech

  • Rated 1 out of 5 stars

    Poor volume & complex connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker volume is only as good as my phone speakers. I might as well play music on my phone versus a Bluetooth speaker. The requirement to connect via a application instead of the direct Bluetooth connection adds complexity where not needed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Netter options

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker was ok. Not much low end power. I think you can find better.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi, sorry to see you weren't satisfied with the audio quality of the Boom 2 LE speaker. If you want more sound and bass, look into the Megaboom 3 or Hyperboom speakers. Also they all use the same Boom app that lets you tweak the EQ with a few slides of your finger! If you have any questions, check out the Ultimate Ears support page at https://support.ultimateears.com/en/boom2/. Hope that helps!

  • Rated 1 out of 5 stars

    battery doesn not last

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and the wonderboom. neither of them can hold a charge. They could be on the charger all day. I will play my music and within 25 mins its starts flashing red and shutting off. My biggest mistake is not returning both of them when I had the chance. Hands down I should have just got a bose or something else.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, I am sorry to hear about the battery life of your Boom 2 speaker. That is definitely not normal, it seems like you may have received a defective unit. These speakers do come with a 2 year warranty through Logitech. Simply just visit the support page for the device on the Logitech site in order to file a claim. Here is the link: https://support.ultimateears.com/en/boom2/. Thank you for taking the time to write this review, we appreciate the feedback.

  • Rated 2 out of 5 stars

    Would not buy again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps cutting out when on for more than 3o minutes.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Loud, but no battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this based on reviews of it being a loud bluetooth speaker which is great. However, after a full charge and being near full blast it would be dead after 2 hours. I don't remember what the supposed battery life was but only 2 hours of life rendered this thing unusable. I know the louder = less battery life, but for the cost of this, it was a complete waste of money.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn’t keep charge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and gives great sound but it doesn’t keep its charge. Disappointing

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery for this speaker at full blast doesn’t last longer than 2 hrs.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not completely satisfied

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not completely satisfied. JBL seems to be a better option

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Madi. Sorry to see you're not satisfied with the Boom 2 speaker. To get more out of the speaker, make sure you download the Ultimate Ears Boom app. This will let you download firmware updates, set up alarms, and pair it to other Ultimate Ears speakers via the Party Up feature! If you have any questions, check out the Ultimate Ears support page at https://support.ultimateears.com/en/boom2/. Hope that helps!

  • Rated 2 out of 5 stars

    Ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I told this speaker was louder but it wasn't I was disappointed

    No, I would not recommend this to a friend