Customer Ratings & Reviews
- Model:
- 984-001350
- |
- SKU:
- 6288540
Customer reviews
Rating 4.6 out of 5 stars with 775 reviews
(775 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.5
Rating 4.5 out of 5 stars
- Range4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the BOOM 3 Portable Bluetooth Speaker's sound quality, ease of use, and long battery life. Many appreciate its waterproof design and impressive volume, while some find the size convenient. However, a few customers reported issues with the charging port and the lack of an auxiliary input. The Bluetooth pairing functionality also received some mixed feedback.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Charging
Rated 1 out of 5 stars
Will not charge
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speaker stop accepting a charge using either method. (USB cable or charging station)
No, I would not recommend this to a friendBrand response from Logitech
Posted .That sounds like an issue. In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
Rated 3 out of 5 stars
Meh
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just okay. Honestly this is just okay. Not great, not horrible.
No, I would not recommend this to a friendRated 2 out of 5 stars
Battery doesn’t last long
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Descent sound for price but battery died way too fast.
No, I would not recommend this to a friendRated 2 out of 5 stars
Leaves a lot to be desired
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk compared to the Boom 2. The 2 has much more depth of sound. I've gone through 3 of these and still disappointed. At low volume it's okay, but anything past 50% and its scratchy and the bass sounds broken.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Trey,
I am sorry that the Boom 3 is not meeting your expectations. Try using the Ultimate Ears app to equalise your speaker and update the device's firmware. I will record your product insight and pass it along for further review. Logitech appreciates your product review. - Leo from Logitech
Rated 3 out of 5 stars
Could be louder
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could be louder being able to pair with other UE’s is a plus.
I would recommend this to a friendRated 1 out of 5 stars
Wasted Money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than four months after purchasing this for our daughter, it completely stopped charging. She tried everything to get it to work and nothing was successful. Of course, it can’t be returned to Best Buy because it is greater than 90 days from the original purchase date. A complete waste of money!
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's unfortunate! In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
Rated 2 out of 5 stars
Love it never need headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good device except battery issues where the battery is wearing down to fast
I would recommend this to a friendBrand response from Logitech
Posted .That's disappointing to hear and it's surely not what we expect to deliver. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it. Thanks a lot!
- Pros mentioned:Sound quality
Rated 1 out of 5 stars
Junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No battery life great sound it’s great for the deck
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's disappointing. We'd recommend to get in touch with the Ultimate Ears Support Team in this case and the team will definitely walk you through all the available options, next steps, and best possible solution.
Rated 2 out of 5 stars
Nope.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought like 3 of these and returned my them because they wouldn’t hold a charge.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We regret to hear about your experience. We recommend reaching out to Walmart's support team and report this for further assistance. They should be able to address your concerns and help provide a resolution. Thanks so much!
Rated 1 out of 5 stars
SandraC
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working and connecting to the bluetooth
No, I would not recommend this to a friendBrand response from Logitech
Posted .Sounds like an issue. In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
Rated 2 out of 5 stars
Mother's Day Gift - She Returned It :(
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift for my mom and she complained that there was a static sound sometimes. She ended up taking it back to exchange for something else.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey there BloutedReality, I'm very sorry to hear that. It always sucks when a gift doesn't work properly, and I apologize for any issues this may have caused. If you do consider us again, please know that we can provide support and assistance with any issues that may arise thanks to our support site. -Weston from Ultimate Ears
Rated 2 out of 5 stars
X
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it would be a good device but the battery does not last longer...i want to return it
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Xoxo, we're sorry to see you're having some battery related issues with your Boom 3 speaker. Often times, issues like this can be resolved by making sure the speaker is up to date using the free Ultimate Ears app. Otherwise, you do have a 2 year limited warranty that comes with purchase that can be used to have the battery replaced. You can do that here: https://support.ultimateears.com/en/boom3/. Hope that helps.
Rated 2 out of 5 stars
Boom3 portable waterproof speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's okay. Not impressed at all. I wish I could return it and buy a good one.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We regret to hear that the product did not meet your expectations. Your feedback is important to us, and we'll make sure to share it with the right team.
Rated 1 out of 5 stars
Bluetooth speaker
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had it for two weeks and the speaker blow it sounded terrible I called the store they said they couldn't do nothing for me
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Jason, Very sorry to hear about the issue you had with the Boom 3 Portable Bluetooth Speaker sounding terrible. Have you downloaded the Ultimate Ears Boom app? Not only will this help make the speaker sound better by allowing you to adjust the EQ. More importantly, when you initially begin using it with your speaker, it will upgrade the firmware to your speaker. Another thing you can do is check your phones audio settings. If that doesn't solve the problem, Ultimate Ears does have a 2-year limited hardware warranty for the Boom 3. Here's a link to begin to File a Warranty Claim: https://support.ultimateears.com/en/limited-hardware-warranty/. Hope that you found this helpful and that all is going well. Thank you for choosing Ultimate Ears/Logitech. - Richard from Logitech
Rated 2 out of 5 stars
Get the bigger option
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The run time on this battery is garbage and I wanted to take it back but never got around to it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Connectivity issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once paired to one device, it will not pair to other devices.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry if there was any confusion regarding this speaker. You will need to press the Bluetooth button that is located on the top of the speaker so it will go into discover mode for other devices. Press and hold the Bluetooth button until you hear the pairing tone and then it will be available to other devices for pairing. I hope this helps!
-Danielle from Logitech
Rated 1 out of 5 stars
Speaker
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst purchase I have ever made from Best Buy. I don’t know if it was just the speaker I received but it didn’t hold a charge for longer than 20 minutes.
No, I would not recommend this to a friendBrand response from Logitech
Posted .For a quick resolution, please email the following information to socialcare@logitech.com. Our team is dedicated to assisting you.
Full Name –
Email address –
Country –
Product name –
Brief description of the issue –
- Cons mentioned:Charging
Rated 1 out of 5 stars
Bad speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst speaker ever will not charge wasn’t able to here it yet
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear the speaker would not charge for you. This speaker comes with a 2 year warranty through Logitech, so we can get that replaced for you! Here is the link for the warranty info: https://support.ultimateears.com/en/limited-hardware-warranty/. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
-Danielle from Logitech
Rated 2 out of 5 stars
Too expensive
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price is high for the quality of the product. Battery info does not meet operating function as described in specs.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Angel, thank you for your feedback! You should get about 15 hours of playtime at a moderate volume level. To check the battery status, press both volume buttons at the same time. For support, please refer to: https://support.ultimateears.com/en/guide/boom3/ - Will, Ultimate Ears.
Rated 1 out of 5 stars
Not taking a charge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Already stop charging. Plugged it up overnight and 3 hours in the day.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, we are sorry to hear about your charging issues with your Boom 3. Our speakers come with a two year warranty, please visit us for warranty support at: https://support.ultimateears.com/en/