Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 2694 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

96%
would recommend
to a friend

Customers are saying

Customers highly value the 32" Class (31.5" Diag.) - LED - 1080p - Smart - HDTV Roku TV for its excellent picture quality, user-friendly smart TV interface, and simple setup process. Many customers mentioned being very happy with the TV's picture quality and found it to be a great value for the price. While some customers expressed concerns about the remote control, the overall positive feedback on the TV's core features makes it a popular choice among consumers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 2,694 reviews
  • Rated 2 out of 5 stars

    Worked great but then

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv worked great then it wouldn't connect to the wifi! After going in the settings it would connect but once back to the home screen it had lost the connection! Now waiting to hear what is wrong with?

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! Thank you for taking the time to review this product! It sounds like your set may be having issues with the WiFi hardware. If you have not already, please contact us thru http://www.insigniaproducts.com/support/contact.html for warranty support, you can also take advantage of our 15-Day Return period at the store. Wishing you all the best, Fernanda-Insignia Products BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Roku registration is a pain

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    could have been simple, Roku registration is a pain

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV, Excellent Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is an excellent TV preferably for the bedroom. I bought one for my brother after seeing that Insignia made their first Smart TV. The first one however, stopped connecting to the internet after about 20 minutes of use. Tried for hours to get it to reconnect back to the network without any success (Reason for the 4 stars). I even went to buy a network extender to boost signal strength, still no success. So I took the TV back and bought the Vizio 32inch Smart TV instead, up and running without any problem however I found the picture to be darker and less sharper than the Insignia amazingly. But connectivity was flawless. Only thing that was a problem was that there weren't as many apps as the Roku TV, super dissappointed, so I took the Vizio back and re-bought the Insignia to give it another try, everything was perfect, picture quality, vibrance, connectivity. Hmm...maybe I got a bad apple with the first one, nevertheless, this TV rocks!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first non Samsung or Sony TV. I have to say, it has exceeded my expectations. The picture is bright and crisp, and the sound is good. The roku integration is very nice and is what makes this TV a great value. With roku built in, I could see some people using this and skipping cable. The only negative I have discovered so far is that when you turn it on, it defaults to the home screen and then you have to select cable or satellite. This is kind of a pain because you have to use the TV remote to select cable or satellite and then use the cable or satellite remote. I am definitely glad I decided to take a chance and step away from my usual brands.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    As good as it gets for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this TV. Normally, I only buy Sony, but I wanted an extra, small, cheap TV for my computer room for my second Xbox One. I went to the store to buy another brand, but came away with this one, because it blew the other one out of the water on picture quality. I have NOT been disappointed. Picture is great. Streaming works great (better than the Xbox One, to be honest). Sound is ok. It's not great, but sounds better than most TV speakers. I know 4Ks are taking over (I really wish Insignia made one), but for the price you can get this, it's a steal. A Roku 3 (which is integrated into this TV) alone is half the price of the TV.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Bad TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is not easily understood! I hate it! I should of selected a better tv. When I select tv antenna it does not read or see the cable connection. The remote is weird.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned first unit, probably will return second unit. There are volume and picture freezing issues. The Roku features are nice, but the issues above make the unit a hassle.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice Picture, Light Weight, Fast Wireless Adapter

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has an awesome "How To" video presentation and a simple remote to do everything you need to do with this SmartTV. The picture is clear (true black), the speakers are loud at 1/4 max volume (imagine 3/4), The Wi-Fi adapter is Wireless AC (fast). Watching streaming sports...no lag or ghosting. Super Light to move anywhere needed.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good tv, bad account

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was in good shape, but when you go to set up the tv you have to create a roku account in which you have to pay money to watch tv, go on YouTube, other functions.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, the Roku account you need to create is for free and you only pay for Pay per view channels/events. Don't hesitate on contacting us at http://www.insigniaproducts.com/support/contact.html as we'd love to help you setup your TV. Arely - Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Awful!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our size options were somewhat limited by the space in the room. At first, this seemed to hit the mark; however, the color was so off that it wasn't watchable. We got it during the Masters Golf Tournament and actually thought that had something to do with seeing so much green, but it couldn't be adjusted - EVERYTHING was green!! The return options at the store are terrific. Exchanged it for a Samsung. Lesson learned: You do get what you pay for. Stick with the tried and true name brands.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello! Thank you for submitting your review. I'm sorry to know that the TV didn't perform as you expected, but I'm glad to hear you took advantage of Best Buy's 15-Day no-hassle return period to get the set exchanged. Amanda - Insignia Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Excellent HDTV considering its price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought mine yesterday at my local Best Buy store. Decided to go to the store because either way here on the web or my local store I was going to be charged taxes so anyway, at my local store I got it right on the night I purchased and brought home and my first impression was very pleasant and I'm glad and delighted to have bought this HDTV to replace an older Westinghouse HDTV (720p w/ built-in DVD player). I was looking for a HDTV with Roku bult-in, Wi-Fi built-in, and 1080p HD capability, that was my goal and after searching and reviewing several other 32" HDTV's chose this one. This HDTV is very sharp, it has an excellent image with vivid colors, you can adjust everything you need on the video settings even customize it to your taste if you like, the audio is excellent and very loud, it has 3.5 mm jack output for a headphone or wireless headset, the TV antenna sensitivy is excellent, it has information on what are you watching nn every specific channel you tune in, there is nothing else I can think off that it wouldn't have. The only one thing that I don't like but that is not a big deal at all, is the fact that on my older HDTV I was able to set the speakers on and off even while my wireless headset was plugged in, and also was able to set it to a fixed audio level. You can't do that on this HDTV, in order to hear from the speakers again you have to unplug the 3.5 mm plug from the jack on the HDTV and then turn on the speakers from the settings menu. No big deal, I can leave that for the time I am just turning the volume low while watching TV on the privacy of my bedroom and doors closed so not to bother my other family members. Would I recommend this HDTV to a friend? YES!! I don't have the budget to do it, but if I did, I would even purchase one of this HDTV for each bedroom of my household, while keeping the nice 55" Samsung HDTV we already have in the family entertainment room.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Don't buy this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV keeps shutting off and I have to restart it. Bought as "open box" and came with the wrong remote. A waste of money.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Outdated smart tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It tends to load slowly no matter the wifi speed. It took 2 days just to register the product with roku and it has to be registered in order to use it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Smart tv
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV!!!! Very good picture quality & clarity. Good sound. All tv's should be a ROKU (smart TV). It's very user friendly and is compatible with many apps and many exclusive company partnership and upgrades unlike a standard smart TV. The only thing I don't like is that the remote doesn't have a previous channel button. And the sleep timer only allows 30min increments. Nothing major. INSIGNIA is a surprisingly good quality product producing company

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful TV. It was easy to get all my channels set up. I cut the cable on cable TV and I am enjoying all of the channels this TV has to offer. My best friend just bought this same one after hearing me rave about it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    returned for a reason

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had problems from the get go with this tv. too complicated for a first time smart tv user. roku feature was very annoying.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Great for Home Gym, love the built-in Roku

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my home gym as an upgrade to an old, crummy 20" set. The Insignia's picture is excellent and 32" is a very good size for my area. Connection to home WiFi was a breeze and Roku setup is very simple. Also connected to Comcast DTA. My wife is happy because she can watch cable (not high def) and I'm happy because I can watch Sports in high def (live and replays) thru ESPN3 - including ESPN, ESPN2, SEC Network, etc. I also set up NetFlix, HBOGO, etc. but not sure I'll use those very much in the home gym.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive feedback; we always appreciate when customers take time out of their day to share it with us. I will admit that when that television was released, even our customer service center was amazed at the picture quality and especially how you get essentially perfect viewing from any angle with no loss of quality or brightness. One great plus of owning an Insignia product is our customer care center, which is there to assist you at no charge with setup or any technical concerns at 877-467-4289 between 8am and 9pm CDT, we are open seven days a week. Please don’t hesitate to give us a call if you need anything in the future. BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV! A MUST Try!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $175 I figured I'd give this little TV a whirl. I'm glad I did! I really wasn't expecting this much bang out of a store-brand TV! It replaces an older 26 inch TV which while still a flat panel is about 3 times as heavy. Now I can mount it to the wall and not worry about having to buy an oversized mount for a small TV! The sound is crisp and clear with full bodied sound (not at all tinny like some other smaller TVs). The picture is also so much clearer then the old one too! But the nice thing is the integrated Roku app. My Netflix account came right over and plays perfectly. And the Time Warner app allows me to watch all the digital channels they don't push out without a set top box (like the 14 channels of HBO, 7 channels of Starz, etc). Granted I can't access my DVR recordings but hey I'm also not coughing up extra money every month to lease another STB either. Its also quite responsive when switching between Roku apps and other inputs. Just press the home button and you can quickly navigate to the input or Roku app you want. My old TV would linger for a few moments each time you switched inputs, even if you were just switching there to get to the next one in the list. That's a thing of the past now! If you're looking at a new TV give this one a look... It'll impress!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Excellent TV at a great price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read the reviews, called Best Buy for availability & picked it up at the store. Setting was very simple. Just hooked to Time Warner cable box via HDMI cable & done! Picture & sound qualities are great. Plus you get built in ROKU connection via Wi-Fi. I use an Apple AirPort. It immediately recognized my home sharing settings. I use a Verizon DSL service and Roku runs fast enough on DSL. So far, I'm very happy with this TV.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very hard to set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to call several people to just get it partially set up, still don't understand how to finish it!

    No, I would not recommend this to a friend