Customer Ratings & Reviews

Best Buy ended up back ordering this for me after claiming it was available at the time of purchase. As it was, the unit arrived and was installed just ahead of move in, so the problem wasn’t really a problem after all. It was, however, a stressful addition I didn’t need.

Brad was amazing. I had to reconfigure my hood from venting out to recirculating unit. This was all new to him but masterfully, he figured it out and had it up and runny nh perfectly.

My new range hood is beautiful and works perfectly! I highly recommend!

Works great thanks . We were waiting for long Time

The two men were very courteous and called to say they were running a bit late due to bad weather. The vent was installed properly. My complaint is that a huge mess was left. Didn’t hover over them while they were installing but should have to direct them to better cover my stove top and counter areas. Needed to spend 30 minutes or more cleaning my gas range top, floor and cabinet due to all the debris left behind. I’ve used geek installation before and have not had this problem. Paid to have my old appliance taken away but they should have paid me for the time spent to clean up after they left. Would recommend but would make sure they did a better job of cleaning before leaving.

Works great. Installation was smooth. Old hood hauled away.

The employee went above and beyond my expectations to ensure that I was happy with the product and installation. He was very polite and professional. I so appreciate all he did to help make this a positive experience!

Excellent Zephr range good and is state of the art. Installer was extremely skilled and helpful.

Smooth installation. Looks great and matches my other Samsung appliances.

It’s a very nice range hood .The fan is very loud. The lights have only one choice. My previous range had a choice of dim or bright.

Guys that install the replacement unit were great! Just waiting on the other crew that needs to finish the outside installing of the the vent

This range hood replaced an old one and made my stove just shine! Really folks, go to Best Buy and get a good look of this range hood, I sincerely recommend this product!!

Not much going on with this part. Out with the old, in with the new. Has extra oomph compared to our 20 year old hood

Love the lights and look. The blue lights are easy to find in the dark.

The installer arrived on time and did a very professional job. Happy with my service.

My new range hood goes well with the kitchen color scheme. The installer was friendly, professional, clean, on time, and knowledgeable. The store sales people were patient and persistent when looking for my order in the system.

Installers showed up timely and will all materials needed. They were able to make the modifications needed to fit the vent hood. They cleaned up the area afterwards and communicated well during the process

The installation was great. The installers were helpful and cleaned up after themselves. I have a concern with the hood itself, but the installation was great.

Product is good, installation was not good. Still needs to be taken down and get the plastic off.

Friendly staff. Professional installation. Took time to ensure quality if work