Customer Ratings & Reviews

Works well and under hood lighting is attractive. Would buy again

The range hood and vent system were installed satisfactorily. Great product and service!

The contractor did a good job removing the existing hood and installing the new hood. They could not connect the hood to the same brand stove.

Very nice the fan and light work well . Very pleased.

The hood is working out to be a good purchase I’m glad I bought it

So far looks great and works well. Still may be a little early for review. Should probably ask me in a year,

This is a wonderful product. I really have enjoyed this product. Samsung did a great job on this one!

Don't think the rangehood installer has ever installed a hood before. Here are a few issues to back this up 1. The little duct work the installer did was just terrible. I have pictures to prove it on how terrible this looks. 2. The flapper on the hood prevents backward air flow and was supposed to be inward facing. But the way the installer pushed that duct into the hood, the flapper is now facing outside. Cool air is entering from the hood now. Also, because the flapper has been pushed outside, the hood fan is touching this metal piece and making all sort of metal to metal rubbing noise. 3. He ripped apart an elbow on the duct. During that process, the metal tape that was covering the wall and duct got ripped and the installer did not bother to close that gap and retape it. Now, chilly air is making its way from this gap. So, my experience with this installer has been terrible. Don't think I ever want this installer to install anything for me. But I need this current issue to be resolved quickly, correctly, and properly. Please let me know how this issue of mine will be resolved.

The two Tech technicians that installed the Hood [JUAN MARCO CARLY & his partner] from installation services LLC] were excellent, show up on time. Sworing professionalism, courteous, knew exactly what they were doing. Highly recommend this team from a third party Best Buy contractor. Thanks to both of them

The whole process was great. Very nice range hood at a good price. The best installer did the work and he, plus his assistant were efficient, skilled and covered every detail and then some. The installer even polished the stainless when he was done and they took away all the old stuff and packaging. Being a total tech member worked out well.

Gerson did an outstanding job. It works perfectly.

We had a stove ventilation put in with an excellent install by the service gurus

The second range hood they installed works fine. Installers were great

For the amount paid for the install I was expecting a bit more with the venting but was done quickly and everything works. Just feel it was overpriced.

Great job. They removed the old unit. Installed the new. Cleaned up and made sure everything worked ok.

Excellent product. Recommend for all .thanks best buy

I am very happy with the range hood itself. The installation was a bit rocky. The installers did not clean up their mess other than taking the old hood and the new box away. There was residue on the new hood that at first I thought were scratches but they did clean up.

Works really well, no issues. Matches our new oven

looks ok at best. Preforms well. Dents super easy and is made cheap. Id look elsewhere knowing what i know now

Excellent product and installation. Thank you Best Buy