Customer Ratings & Reviews

Nice looking, Range Hood! Sleek design and fairly easy to install. Had to hire a handy man to install. Best Buy contractor couldn’t figure it out

Installation went great. The installers were on time and professional. I’m really glad I paid for this service.

The guys who installed the hood were great. Very friendly, worked expediantly and were very knowledgeable.

The two associates who installed my range hood were very friendly and professional. They finished the job quickly and cleaned up the area, taking the old range hood with them. I would recommend their services to anyone needing an installer.

PERFECT SERVICE BY FELIX PERSON PUT THE ITEM AT HOME & SALESMAN DANTE...EXCELLENT EMPLOYEE ...LOVE WHEN THEY KNOW WHAT THEY DOING AND DO THE BEST...I FEEL THIS WAS A EXCELLENT SERVICE... Thanks A Ton!

The installer was awesome. He was very kind and knew exactly what he was doing. He did an excellent job at putting our under cabinet range hood in. Very professional.

Having the light is great but as for suction power not there. It really does not take in the cooking smell out. I still have to open my window in kitchen. You get what you pay for.

So far the product has been great! Does have a small dent in the front of it. But working just fine!

Installer as planned and on time will recommend to others,

The two gentlemen that came to our house and installed the unit. We’re very super nice, and I would be happy to have them in my house anytime.

I had ordered a small appliance and the delivery was on time and the installers were very knowledgeable about the installation hook up and it was installed very quick. I am very happy with my product.

This continues to be the worst experience I have ever had. The product was to be installed in December 2021. Old hood was removed. Installer says we need to have a plug. We hire electrician to put a plug in. Next installer comes and says no need for a plug. Now in April 2021 the range hood does not work. I call BB total tech. First person says they do not repair but only replace but they do not have the item any longer. So I go out and buy a new one from a different store. I call back to get my money back and I am told they will fix it. They schedule a repair appointment and the repair man calls and says they do not work on range hoods. I call his supervisor, leave a message and no one returns the call. I call back and am told they can repair by using the installers. They schedule an appointment. I call back to verify and they say it needs to be someone else. I end up with two appointments for today. One repair person calls and says they do not work on range hoods. I go on line. It says I need to call for an appointment even those yesterday it said my appointment for the installer was between 2 and 6 today. I am now online and they say they will give me a store credit. in the 6 or 7 times on the phone with BB total tech I have been on the phone for over 3 hours. This is such bad customer service.

Always glad to have best buy installation services. The service i received was intelligent, knowledgeable, and experienced. They were quick, efficient and respectful of my home and new appliances being installed.

Geek Squad installed my range hood. During the installation, the technician found out the frame is 1/2 inch bigger than the hood. The technician out of his way to buy some wood to fill the gap. I really want to appease their effort.

Same as range install, very good. I really don't have anything more to say, other than my kitchen is now all LG so hopefully they work as well,

The installation service was excellent and installed in a very professional manner. Very much appreciated.

Was so surprised by the brightness of the 2 lights that projected down on the Gas Range. Easy to use and goes very well with the GE Gase Range.

Service was seamless with no issues that I can think about

The servicemen were very professional, knowledgeable and on time. Very please with the services!!!

The install team was very professional & installed an outlet as well as the old one was hot wired.