Customer Ratings & Reviews

The guys who came out to install my range hood were professional, courteous, and kind. They made sure everything was working before they left and gave me tips on cleaning the stainless steal, too. Highly recommend.

The hood top was intalled without a hitch. The technician was very professional, thorough, and knowledgeable.

Still waiting for exhaust hood to come in ! I don’t know what’s taking so long .

Installers came on time installed two items for me dishwasher and the hood everything was done professionally

Loved my new range. installation was done well. Although, had an accident and a chair broke.

Kitchen Aid Range Hood installation was easy and quick, once it was delivered. More air flowing, 3 x air flow versus my old range hood.

Excellent service the installation crew was very professional. They showed up on time and installed the item very quickly,

quick and easy, guys did a good job, friendly and kind

I absolutely love this range hood!! Although it took a very long time to receive & get installed, the hood is perfect! Good quality.

The second agent was wonderful but the first was condescending and rude!!!

I simply had no idea about the “how’s and what’s” of range hoods. These guys did a great job installing and explaining this how’s and what’s!

This is a poor quality hood vent. Also, the Best Buy installers are very unreliable. The first hood vent we received had a big dent. We asked for an exchange. Two appointments were made for installment and twice, after the allotted wait time, we were called and told service call was being cancelled. They have absolutely no concern for the time I wasted waiting on them. On the third attempt, installers came but hood vent was damaged again with discoloration of the finish and many scratches. I requested a refund and almost one month later, I am still waiting. I was on phone with "customer service" for 2 hours today (being disconnected 2 times) with a total of 4 agents and still do not have a resolution. I am VERY disappointed with this purchase.

This is the second attempt of installation but didn't happen because range hood was damaged on receipt, so awaiting another hood range to be installed.

This service was very helpful They knew what I wanted.

Excellent installation. Timely and responsible also clean and professional.

The three speed fan has plenty of power to exhaust smoke and grease to help keep the kitchen odorless

Good, mannerable gentlemen! Expert install!! Totally satisfied

Very professional, helpful. They called ahead to let us know they were on their way.

the service was good. I am satisfied with the overall experience.

The gentleman that came to our house to install the range hood was very professional and efficient. We want to buy more products so he can come back again. Thank you!