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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 728 reviews

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Rating by feature

  • Service

    Rating 4.2 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

  • Expertise

    Rating 4.2 out of 5 stars

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77%would recommend to a friend

Customers are saying

Customers value the overall performance of the Under-Cabinet Range Hood Install, with many appreciating its design and fit. The noise level is lower than previous models, and the fan and lighting provide sufficient power and illumination. However, a few customers reported issues with the venting performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 728 reviews
  • Rated 5 out of 5 stars

    New hood

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything turned out great. The installation went smoothly and the installers were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exhaust Hood

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, mannerable gentlemen! Expert install!! Totally satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Range hood

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installation was done quickly and efficiently. complete cleanup after completion. The units lacks some power I was hoping for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technicians were great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were great. Product was defective. The team tried troubleshooting for over an hour. Great customer service, product was simply flawed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service was very helpful They knew what I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    oven

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the service was good. I am satisfied with the overall experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sales person was awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job by Best Buy. Nice work by delivery and sales person people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience!!! Highly recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best team for installations, friendly and helpful. Communication was great throughout the whole process. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a job well done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men installing the range were on time, very polite, did a great job on the installation and explained everything to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give them . 10 stars if I could. Customer service is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Honesty was appreciated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job of with my remote service. They were honest and let me know the job wasn't able to be performed as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chuc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time with appointment, great performance, friendly. Very professional.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed the right bulb stopped working taught it was d bulb that burn out already after 2 weeks of installing went to purchase new light bulb replaced it work for 2 days n stopped working again. Changed d light bulb again n so far it’s working up to now.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Very helpful! Samsung should provide everything with the range hood.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was in and out within 25 minutes. Great job I have no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Author

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person was wonderful, efficient, and offered quick, quality installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of the installers sent out by Best Buy have been excellent. They arrive on time, are friendly and courteous, and do a great, professional job. Highly recommend!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very Honest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people who installed my hood did a decent job, though I still had to clean afterwards. They were very honest about the quality of the product, which I appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rangehood installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The range hood was installed with no issues and the installers were professional and experienced. We will definitely recommend Best Buy to friends and family .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK budget Extraction Hood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales and Installation representatives were the best I've seen. Can not recommend more highly. Hood is a OK budget product i.e. it's cheap but good for the money.

    No, I would not recommend this to a friend