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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 727 reviews

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Rating by feature

  • Service

    Rating 4.2 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

  • Expertise

    Rating 4.2 out of 5 stars

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77%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 727 reviews
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give them . 10 stars if I could. Customer service is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Range Hood Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second attempt of installation but didn't happen because range hood was damaged on receipt, so awaiting another hood range to be installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New hood

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything turned out great. The installation went smoothly and the installers were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chuc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time with appointment, great performance, friendly. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was in and out within 25 minutes. Great job I have no complaints

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Underwhelmed customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was problematic from the start. Since the purchase management has listened and responded to the concerns. The product Gas range and hood are affordable but the quality tells you tht it is CHEAP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did good.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was timely and went smoothly. The installers knew what they were doing. And they were very pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY EFFICIENT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that came to our house to install the range hood was very professional and efficient. We want to buy more products so he can come back again. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy everyday is a good day. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Under cabinet range hood install

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job. Done on time and as advertised price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Author

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person was wonderful, efficient, and offered quick, quality installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Very helpful! Samsung should provide everything with the range hood.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Range hood

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installation was done quickly and efficiently. complete cleanup after completion. The units lacks some power I was hoping for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Range Hood Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person performing the installation did a very nice thorough professional job. he also explained the working of the range hood very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and reliable !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and reliable people. Removed old hood without any damages and installed new one perfectly, Cleaned nicely after installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a job well done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men installing the range were on time, very polite, did a great job on the installation and explained everything to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience!!! Highly recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best team for installations, friendly and helpful. Communication was great throughout the whole process. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner Carmen D.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased the guys, did a wonderful job. I’m happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technicians were great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were great. Product was defective. The team tried troubleshooting for over an hour. Great customer service, product was simply flawed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totaltech installService

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 11 attempts, BB finally scheduled a competent installer.

    I would recommend this to a friend