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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 728 reviews

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Rating by feature

  • Service

    Rating 4.2 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

  • Expertise

    Rating 4.2 out of 5 stars

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77%would recommend to a friend

Customers are saying

Customers value the overall performance of the Under-Cabinet Range Hood Install, with many appreciating its design and fit. The noise level is lower than previous models, and the fan and lighting provide sufficient power and illumination. However, a few customers reported issues with the venting performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 728 reviews
  • Rated 5 out of 5 stars

    did not install range hood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad, unfortunately they did not bring the range hood and the crew that brought it was a day late. I would have loved for them to install it. Bummer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Range hood installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST OF THE BEST installers! They did an excellent job and made sure I was happy before they left. They are a true asset to Best Buy and deserve commendation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installers!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel and Jose, Premier installers are awesome!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Martin was very efficient helpful and had patience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Martin was very efficient helpful and had patients with teaching me how to use my new printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Stove hood

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hood! Best ever! Lights are bright and fan is strong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Good communication before and throughout installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vent hood installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were knowledgeable and friendly. They discovered that this vent would not work in my kitchen and was returned for a model that would work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    range hood

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! They did a wonderful job removing and installing the new range hood.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    broan rance hood

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer has very efficient and also explained the operation of the range hood to us. Fantastic experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covered by Geek squad yearly plan. Delivery guys were awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very reliable and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. I will definitely purchase from this company again and again..lpvely

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Shame on GE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE CAFE. Granuals hit the top of the lid after it drips, to make it messey to clean up. Carife…it’s like warm after an hr. DOES NOT keep coffee warm. Keeps it luke warm….blah. Over $200 DONT BOTHER!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great. may not be good if you don't like loud noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the expense

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the surface a bit pricey, but it was worth the expense considering the work it took to do the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service representative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service representative was cordial, friendly and experienced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was done and quick and without any issues

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    An absolute nightmare

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For many reasons i rate this installation the worst nightmare. I stopped counting how many appointments i had to have to get the kitchen hood up (7 times?). There was no accountability between best buy and the third party installer. The sales guy quoted me the wrong product three times. And just when I thought i was done with the torturous process, the installed hood dropped a few inches on one side today after installation for a month. If there is a way to rate a negative number, it would be more fitting. Best Buy clearly is not positioned to handle this kind of product and the after-sale service. It needs to get out of this line of products because it damages its goodwill with customers. I will no longer buy any appliances from Best Buy from the traumatic experience of the hood purchase and installation.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Job! Cord wrap included. Installation was quick and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was smooth and on time. The hood fan is very nice. Thanks :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Range hood install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came did their job and left. Courteous and professional

    I would recommend this to a friend