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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 728 reviews

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Rating by feature

  • Service

    Rating 4.2 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

  • Expertise

    Rating 4.2 out of 5 stars

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77%would recommend to a friend

Customers are saying

Customers value the overall performance of the Under-Cabinet Range Hood Install, with many appreciating its design and fit. The noise level is lower than previous models, and the fan and lighting provide sufficient power and illumination. However, a few customers reported issues with the venting performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 728 reviews
  • Rated 5 out of 5 stars

    Serviceman was wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He took great care in installing the range hood. I appreciated his recommendations on care as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get that this is not a super quick install but, the installation is almost as much as the appliance.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Took away too long, probably no one order this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wait more than two month the product still on back order, probably not popular, that's why nothing in stock.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the crew was on time and very efficient. Thanks for the wonderful service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very average hood for the price. Might consider upgrading to better model.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, very satisfied and will purchase again

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Be careful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Times promised can slip away. Things can get rescheduled and damage can happen from install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great man

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people great service these guys know it all and are very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job for the installation

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad did a great job installing the cooktop and the vent above it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the delivery team tech connected the new appliance quickly and explained to us very well, good work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and prompt service. Very efficient and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was so professional. They really went out of their way to provide great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery of new stove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the delivery and install of our new stove....Right on time...no problems.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good range hood, installation was not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people that installed the range hood (Shah, LLC) not only installed the range hood crookedly (the hood protrudes from the cabinetry longer on one side than the other), but they didn’t even bother removing all of the plastic from the hood and its parts before they installed it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and professional . Finished in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen were very timely and arrived on time. Installation went very smooth and quick.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Billed for unprovided service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In July 2021, I had an under-cabinet range hood installation appointment with Geek Squad. The technician arrived at my house and informed me that the service could not be completed due to the wiring issue. He called Customer Service to cancel the appointment and informed me that I would not be charged. However, on October 15th, three months later, I was charged $39.99 for the service. For this problem, I called geek squad at least three times. They informed me that this is a system issue and they need to speak with a supervisor before calling me back. Nothing was ever returned. I'm extremely disappointed about the geek squad's customer service! Extremely unprofessional!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Range Hood Installation!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians came on time and did a professional job!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Installation didn’t happen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got several notices via e-mail that the installation of a kitchen exhaust fan was going to happen as scheduled. The last text said the installer would be at our house in less than 10 minutes; and then nothing! No texts, no emails and no calls. We called installation services, who instructed us to call the store. The store never picked up the phone. Several hours after non-delivery and non-installation, we were able to schedule a back-up installation for a week in the future, since we had already paid for everything! It sounds like the installer couldn’t pick up the store merchandise to install it because it was delivered late? I wish I had received an update about the problem with the installation! I sure hope the store doesn’t sell the merchandise while we again prepare for its’ installation!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Range Hood

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians did an excellent job installing the range hood

    I would recommend this to a friend