Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 728 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.2 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

  • Expertise

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers value the overall performance of the Under-Cabinet Range Hood Install, with many appreciating its design and fit. The noise level is lower than previous models, and the fan and lighting provide sufficient power and illumination. However, a few customers reported issues with the venting performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 728 reviews
  • Rated 1 out of 5 stars

    Not yet...

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not installed yet because the third party didn't show up the installation date and they didn't call.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Equipment damaged

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Equipment damaged, still waiting for replacement since 2 weeks ago, very bad response to my request

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    owner

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was never installed, I could not understand the Geek Squad delivery information. Got tired of trying to contact someone who spoke English...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Better trained installers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys who came to my house didn't do a good job and didnt have the right tools and werent propey trained on installing my appliances

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    5 months still don’t have it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could rate it, I ordered it in June and it is the end of October and I still don’t have it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Installation issues...

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some issues with the installer and the installation that have since been resolved... I would post pictures of the issues but I chose not to!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No idea

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't received this item yet due to the coronavirus. I do not know if it is a good oven or not. I hope it is but right now without ever using it I have no idea.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hood

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to deny once and settled for a store credit on second rejection do to damage

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Go to another store to buy anything.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worse product from manufacturing to the store offering it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Customer service is terrible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never did get my range hood or my refund. Reaching anyone to help me is time consuming and nothing get resolved.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hoodies

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took me forever to get a hood range I had five before I finally got one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    LEFT ME HANGING

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Range Hood install is INCOMPLETE. Vent is not connected and I'm told someone may come by in 4 DAYS. Unacceptable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HORRIBLE UNPROFESSIONAL SERVICE AND PRODUCT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service and quality was absolutely HORRIBLE!! I never received a NON damaged product. Horrible horrible service. I will tell people NOT TO GET ANYTHING!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I had to install it myself

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After waited thru several missed appointments I gave up on them( private contractors) and installed it myself

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't pay for installation

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid $135 for hood installation. All the delivery crew did was plug it in. Contractor had to do everything else.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not install

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not install. Light not very bright. Did not install

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Range hood

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The measurements were inaccurate. Did not get the range hood that was recommended. Will keep current hood.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I am still waiting on installation

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so disappointed with Bestbuy overall cause to get my range hood installed is taking longer than necessary

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Refund

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returrned the over the range hood, Not sure why I was charged for the hookup.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Installers did not know what they were doing.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers damaged my cabinets by running a screw through the front side of my cabinet above the range hood.

    No, I would not recommend this to a friend