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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 728 reviews

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Rating by feature

  • Service

    Rating 4.2 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

  • Expertise

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers value the overall performance of the Under-Cabinet Range Hood Install, with many appreciating its design and fit. The noise level is lower than previous models, and the fan and lighting provide sufficient power and illumination. However, a few customers reported issues with the venting performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 728 reviews
  • Rated 1 out of 5 stars

    Incomplete installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer left the house with incomplete work, they’re in rush to their next schedule

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointment

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No one wore a mask and they didn't install the hood very unprofessional

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst experience. Inexperienced installer. Damaged the product while installing. No support from best buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor service and installation. Would not recommend service or buying from them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not come with bulbs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After install blew a breaker had to research light bulbs and find ourselves after install still blew breaker

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hood - change

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a new hood in kitchen ,but broken one and never got replaced .Bad service

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very poor service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were rude and I was very dissatisfied with the service. I cannot recommend the installers.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Item availability is an issue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation would be done when item would be received.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No power

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed it but did not hook up a power wire for it.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate your feedback. We expect our Agents to offer exceptional service and communication. We do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 1 out of 5 stars

    Hood Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy came to install the hood has done a poor job.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad experience with geek squad. The dates they give they don’t show up

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hood is damaged. needs replaced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with this range hood it was damaged when it was installed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Where is it?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has not been delivered although ordered a month ago.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was great and professional. Met my expectations for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Fan performance

    Rated 5 out of 5 stars

    Out with the old in with the new!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new exhaust hood fan has everything I wanted. 3- speed outside venting,under hood lights, dishwasher safe screens, and brushed stainless steel.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Samsung range hood

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks ok, but the Samsung logo is missing. It's not fingerprint resistant, so it requires a really good polishing. Very inconvenient. Lights are great but require a technician to replace them if they ever go out.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a great job very professional would recommend to others

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Range Hood fan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed perfectly and works perfectly, can’t complain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys that came and installed the hood range (sorry forgot your names) were amazing! They went above and beyond! Give them a raise.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Range hood.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works great. Looks nice with my new stove

    I would recommend this to a friend