Customer Ratings & Reviews

Prompt < 1/2 hour Professional ..but thought $59.99 installation charge for a $45 part that took this short amount of time was excessive.....and , believe it or not ...range hood did not come with a 45w-60w lightbulb

Love my new range hood by Samsung. Looks great with my stainless steel appliances. Service was great and speedy. Thanks.

Service not completed yesterday as marked. Product was damaged at dock, which installer noticed after installation when removing last of plastic. While technician still here, I spoke to someone, who said hood would be replaced and she will call back. Imagine my surprise when I saw that the installation is marked completed… I need a new hood delivered and installed.

This is so much better than the Contractor version my new house had. It's like a commercial hood. We love it.

We kind of like the Range-hood. Works good but very loud. With that kind of price it’s odd that is so loud. I recommend it if you don’t mind the noise while cooking.

It a good hood range my wife loves it,plus the stove.

Neat elegant design. easily fits in. no complicated controls. Filter easy to clean

The fans work extremely well and tlhe steam and smell from the cooking get sucked up real quick. Installation was quick and fast.

The installers were very professional and had the range hood installed within an hour.

We were told that the installer would cut the cabinet when installing. I checked with Best Buy twice about this. Yet, when the installer came, he said it's not part of it and they would have to charge extra. I told him that I was not willing to pay when my contractor would have done had BestBuy told me he needed to. BestBuy installer made a call and came back to say, he got it approved....Still not sure what that was all about. The cut was ok, wish the would at least sand it down so you don't have to worry about splinters...but, at least we got it done! Also, they left all the boxes - which was a pain for us to get rid of.

I love GE brand. I love it .fits perfectly in the space for it.

Hood installation was seamless. Installers were prompt, professional, courteous, and finished in a timely manner. The dup was patient and promptly showed me not only showed me how to operate the vent hood, but also how to disassemble and clean the screens. Excellent service!

Installation was great, fast and easy. The range look is nice but I immediately wished there was a third fan settling. I chose this due to the quiet and lowest setting you barely know it’s on based on sound and poor performance. The other high setting is noisy like a plane and super fast but works great, wish there was an in between setting. After 1 year it began making LOUD noise at fasted settling, and now on both settings. I now hate that I spent too much money. NOT WORTH IT

Didn't fit well in the existing space and had to be taped to make sure airflow worked well. Not sure if I am loosing energy due to this. Wish there were better standards so one can remove existing hoods and install new ones seamlessly.

Has only been in for a week. Lights are very bright and help light up the adjacent counter spaces. All fans work properly.

Excellent install of a new range hood. An immediate upgrade to our kitchen!

Works great, look nice and easy install. The installers showed upnon time, didna quick install, and cleaned up when done.

I was notified multiple times which kept me up to date on when they would arrive, they came fast, was friendly, did great job installing my range hood. no problems. no complaints, would use Best Buy service again.

The product was installed in a timely manner and works well.

Install was done professionally. All of my questions were answered.