Customer Ratings & Reviews

THey do great work and the installation was as always super

Actually a quality control check and/or replacement on a Sony TV. Tech agreed something wasn't right, and had the new one up and adjusted in no time. Also took the time to explain some of the hundreds of Sony settings

Love Geek Squad. They were knowledgeable, professional, patient, and very helpful. Definately would recommend them.

There was a problem with sound bar that led to another problem but Best Buy replaced the TV (which had gotten the screen scratched when we tried to get sound bar working ourselves and reconnected it without complaint! They were very responsive and fair!

The Geek Squad guys were friendly, helpful, and efficient. Took out the old tv and set up the new one so it was ready to go with the Apps we wanted.

On Time, professional, friendly, accurate, very knowledgeable, Always a great service provided with total installation's and equipment. We have used the geek squad/home theater services in the last 6 home moves & have had excellent results!

They were fast and excellent. I like they Work....

The uninstall was a speedy process, very careful with my TV and willing to readjust to my liking (previous agents had TV sitting lower than desired). I enjoyed the service techs that serviced me that day, very friendly and professional.

Dillion was great he installed my tv with this mount that is great, it moves all over the place.

The agents uninstalled a tv mounted above my fireplace prior to a move. They we quick, professional, and informative about what I would need for the agents who would install the tv at my new home.

they just had to change from one tv to another. placement was different one tv so they were glad to make it in a better position.

The agents mounted 2 TV's, connected all devices, recommended better products to solve some issues. Very prompt, courteous and professional. Stayed until everything was resolved. Dusty and Matt were outstanding. Highly recommended!

John (i believe that was his name) was fantastic. Helpful, kind, careful, and knowledgeable.

Agent installed TV and connected all my devices. Took the time to help me get going showing me many functions Did not rush me ... some of best service I've ever received!

The two agents that came to my house, unmounted my 86 inch TV very quickly. They were both professional and courteous.

We had the Geek Squad take down two flat screen televisions, in two different cities, as part of relocating our household. The were invariably courteous, knowledgeable, and respectful of our property while completing the work. It was exceptionally easy to coordinate the appointments - work completed quickly with no foul-up's!

Jason and Emily were excellent. They were very professional and made some recommendations for streaming we didn't know about. They took time to go over the features with us for the TV and made sure we were good befre they left.

The technician was professional, caring and knew what he was doing. He took my tv down and had it back in the box I’m approximately 15 minutes. He also advised me what I needed to do when I moved into my new place. Very professional, knowledgeable and caring.

They took down my old TV and mount when I was replacing them. They protected the area well and left everything clean when they finished. Note, they took my old TV to dispose of it but told me they do not take the old mounts.

Geek Squad service in the San Bernardino ,Ca area was excellent extremely happy with their service will definitely feel comfortable and confident if I need service again