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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1905 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,905 reviews
  • Rated 5 out of 5 stars

    Love the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a phenomenal job of installing my new 65” TV! They not only installed it but reviewed all the settings with me. Very courteous as well. Would definitely recommend the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The “Squad”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The “Squad” came to my house and uninstalled my tv’s in squad fashion. They worked as a unit while one drilled another grabbed drill bits out the bag as two others managed safely brining my 85” tv down off the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tamen - Unmount & Re-install a TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4/24. Tamen, a consummate tech agent, consistently provides great, outstanding customer. Overall, he is an excellent, very knowledgeable, and courteous agent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was efficient, helpful and competent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV, hooked up the sound bar and subwoofer and loaded all my streaming services. They explained the use of the remote to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who came to my house were knowledgeable and courteous. They took the time to explain to me my equipment. I am very happy that I have purchased total tech.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    UNINSTALL SWITCH SAMSUNG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    QUICK, FAST EFFICIENT.......NEW TV UP AND RUNNING IN NO TIME.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cdobbs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great great service ,very concerned when entering your property amazing service from start to finish

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Uninstalled TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional , friendly , caring about taking down our outside TV. He cleaned up any mess he made and thanks us for being Best Buy customers . Will use them again. Thank you Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew did a very great job and were friendly i recommend him 100% to anyone who need a Tv mount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply Top Notch Installers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Crew dismounted my Older Samsung TV and Mounted the Sony TV. The added assistance in set up was the Superior service Award. They made sure the supporting cast (4K player, cable box, apple tv box and Bose Soundbar) were working well with the remote before leaving. Thanks Synergy Squad !!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service very helpful and knowledgeable patient and understanding. I’m very happy and grateful with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation is well worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew arrived within the expected window and phoned ahead to give an exact arrival time. They were very courteous and quickly had our 77" TV mounted up on the wall. Very professional. Glad I didn't try to do this myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Construction help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents unmounted my large tv and moved it to a different place for storage while constuction begings in room removed from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No the agents did not mount my TV. He left it in the living room and had no one to heyhim. My brother and I mounted it on Saturday morning.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless. Guys are knowledgeable, nice, and informative. My only complaint is that when installing a new tv, I wish they were given gloves to keep their fingerprints off the screen, but I would recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Hooked Me Up!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV on the wall. I'm older with bifocals, so they worked with the exact location. First they attached the sound bar to the TV and blue toothed it to my iPhone for Sirius XM music. It is awesome!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install 85" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chuck was awesome! Installed our 85" TV very quickly and was great to communicate before and during the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two Geek Squad agents came to pick up a 32 inch TV and replace it with a 40 inch TV. They were knowledgeable and efficient. Love my Total Tech plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was quick, efficient. Was very clear in explaining the controls. Very good answering questions,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would use Geek Squad and Andre again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andre did a great job. I would use him again if given the opportunity

    I would recommend this to a friend