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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1910 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers highly value the overall performance and speed of the "Uninstall of a Mounted TV/Display up to 55”" service, with users describing the process as effortless and hassle-free. Many appreciate the connectivity aspect, mentioning successful integration with various devices. However, some customers have noted that the service does not include patching holes or packing up items after the uninstall.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,910 reviews
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians arrived on time and took down a TCL Roku tv that stopped working after 3 days. They were safe and professional and additionally Bryan was able to consolidate my next 2 appointments into one. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    The uninstall was done properly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians arrived on time and did the uninstall in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I don’t have one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes the TV was connected properly . They were excellent in Mounting the Tv. Very diligent in their service. I appreciate it very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent I had no problem at all everything was fantastic Everything sounds just like The movie theater you can hear the quality sound of my television and sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took care on removing my existing tv from the mount and installing a new one. Connected everything that need to be reconnected and kept the cords nice and clean behind the mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys did a great job uninstalling my old TV and putting up the new one. Punctual and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were on time. Perfect installation of bracket and TV. Techs were quick, knowledgeable and were very clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen were wonderful and removed/dismounted my TV brackets. They were both extremely nice and professional. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Geek Squad. I purchased the wrong mount and they were able to switch it out and stay the course. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, efficient, and excellent work. All items in this uninstall were handled and stored with extreme care. My living room construction is almost done and in a couple of weeks I will hire the Geek SQUAD to reinstall my TV and entertainment system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional A+ Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional service, great communication, quick and fast appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NI OOPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick efficient installation the old TV I had to change the mount bolts due to bolts with TV were too short. My internet was down, and they were able to get it uo and running

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Neat work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek sqaud Neatly completed the work. All boxes were also taken out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removed t.v from mount in 5 minutes but did not replace new one. Excellent nice workers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service installed the TV quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representatives we very professional and fast on the install 2 men showed up and plugged in the components hung the set one left and the other demonstrated the tv with me until I was comfortable cleaned up and left. Great job great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra supplies in truck helped.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was worth having this done. The workers were really good and had other options in the truck since the mount I ordered was not a fit on my fireplace. This was a 75 in TV set up. All went smoothly. Well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They Did A Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were prompt, professional, personable and knowledgeable. They address all of my concerns effectively.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation was quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service was good. he was helpful and performed the service professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great and great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just had to take a few minutes to acknowledge the excellent service I received from Geek Squad. Two of your service reps bent over backwards to accommodate me. Their names are Pete (the tech.) and a young lady named Jordan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful guys, polite, knowledgeable, friendly. Made appropriate suggestions. Phil and Alex - a good team.

    I would recommend this to a friend