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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1911 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers highly value the overall performance and speed of the "Uninstall of a Mounted TV/Display up to 55”" service, with users describing the process as effortless and hassle-free. Many appreciate the connectivity aspect, mentioning successful integration with various devices. However, some customers have noted that the service does not include patching holes or packing up items after the uninstall.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,911 reviews
  • Rated 5 out of 5 stars

    Geek Squad uninstalled my tv's quickly and efficie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed my wall mounted tv's and got them ready for the movers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick switch of TV Mount6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did a great job of removing and reinstalling our TV mount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RAM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that was subbed out was excellent….good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome guys and very efficient. Did what was asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very friendly team, quick installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly team, quick installation, arrived in time, did their maximum to ensure I am satisfied - great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fix my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent fix my tv and mounted it as well… love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed tv quickly adjusted the color.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept us informed when arriving, detailed process. Very informative and efficient with their time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very professional, on-time, and very helpful in providing training on how to use the remote. Thanks!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    RIP OFF/HIGHWAY ROBBERY BY BEST BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible! They guys were nice but they broke my tv by a careless error. I have NOT been reimbursed for anything and NO ONE has reached out to remedy the problem even though I have called numerous times. I had to but a new tv and pay for a new wall mounting at my new place, plus more to mount over the fireplace. HUGE RIPOFF!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced TV with no issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad replaced the bad television from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can move the screen in any and all directions. Sits close to flush up against the wall and looks good. Would def recommend this mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very profession

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents was able to mount my TV with no issues at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Professional and knowledgeable. Very tidy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a speedy clean job. They were cordial and explained all they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the most professional and quality tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an outstanding job as usual!!! Will use them anytime the need arises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an awesome job of mounting my tv's and answered all of my concerns

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, fast and very friendly, customer service at its best...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good uninstall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Workers were fast and knew what they were doing. No problems with uninstall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just when u have you're room set and planned out they will give u options to get the most out of you're home theater.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and did install exactly how I wanted...

    I would recommend this to a friend