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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1911 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers highly value the overall performance and speed of the "Uninstall of a Mounted TV/Display up to 55”" service, with users describing the process as effortless and hassle-free. Many appreciate the connectivity aspect, mentioning successful integration with various devices. However, some customers have noted that the service does not include patching holes or packing up items after the uninstall.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 1,911 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed the mounting hardware and set up my new TV in a very timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    incredible customer service very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Geek Squad Did It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a TV mounted on the wall above the fireplace. The team came and used a knife to cut the hole but said there was a brick chute in there. So we had to hire an electrician to install the outlet behind the TV and he found that there was no brick, maybe it was wood that they had run into. Best Buy didn’t want to refund the extra money charged for the above fireplace mounting. They didn’t seem to follow the instructions to install the media panel that holds the Apple TV.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    They were prompt, very courteous

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took the time to install TV without breaking any of my elephants

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took no chance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moving out of state trust Geek Squad not the movers. Will have it reinstalled in the new home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service provided by great technicians. S Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the second tv that was delivered . The guys were quick and efficient and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very professional! They did a great job hanging and configuring my new tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV failed within a week and they had it diagnosed and switched out right away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my 85”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation and review of the features on my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgable and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was knowledgeable about the product and had cheery attitude.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers were courteous and thorough.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and helpful. Wore shoe covers and took the proper time and care of install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    big Screen tv mount

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The large screen television was mounted quickly and as requested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with my install. They came on time and did not leave until I was happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mount

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv quickly. I love it and am happy with his work!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job disassembling and re-installing My TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pressed the Easy Button

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, easy, uninstallation and disposal by the team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and love that you can move it any way you want. It is very stable and made very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came out were very professional and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent work well and he unos very good his function

    I would recommend this to a friend