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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 71 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers regard the split-screen feature and the ability to connect multiple cameras as helpful, especially for parents of twins or multiple children. They also appreciate the sound quality, long battery life, and easy setup process. However, some customers have experienced issues with the charging port becoming loose or malfunctioning after several months of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-71 of 71 reviews
  • Pros mentioned:
    Camera quality, Ease of use
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Perfect for twins

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, setup and use was simple and easy and I had not problems getting it to work. Operation is basically what I think any person familiar with a baby monitor might expect. Pictures and sounds all came through clear. I selected this monitor with the thought that I can put it in different locations of the room and get a better view of our crib and never have to worry about the baby being out of view. In hindsight it was kind of a waste for that purpose and a bit of overkill. I don’t think that extra view was really worth the effort of trying to get extension cords and figuring out placement of two cameras that would get every angle of the crib. Just after I got the unit I had a co-worker who’s wife had twins. He didn’t have any baby monitor so I said he could borrow mine until he got one of his own and just set up my old one again. He loved it, he said the ability to just use one screen / controller and track both boys was so nice that his wife decided to go by their own. So if you’re trying to just be extra fancy with one kid you’ll probably be disappointed by how little the second screen really helps. If you have twins on the other hand, you will love this.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Quality

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this VAVA monitor to use when my 2 grandbabies are with us. They are both under 2 and sleep in separate rooms in our house. I love that I can see both babies on one screen or if just one if only one is napping. The picture quality is great even when very dark in the room. I can clearly hear the babies over the sound machine that is also in the room. The set up is super easy, even for a grandma!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    With two under two this is a must have!!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monitor works very well for us. With two under two it’s hard to keep tabs on them at all times and this split screen two camera setup helps out a lot. Not only at home but we had to travel unexpectedly this last week and we decided to take these with us. Super easy to setup any where. Never run in to a range issue. Had one setup in the basement and the other on the second floor. Had great connection to both cameras wherever we moved about the house. The picture quality is good both day and night. And the PTZ works great for keeping track of them in a large room. Sound quality is also good both ways. The monitor itself is easy to navigate adjusting sound brightness or the pan tilt zoom.

    I would recommend this to a friend
  • Cons mentioned:
    Charging port

    Rated 1 out of 5 stars

    Designed to break right out of warranty!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vava has offered me the absolute WORST customer service I have ever experienced. Bought this on February 4 of 2023 and the parent unit broke the first week of March 2024. The unit would randomly stop charging even while plugged in and turn itself off in the middle of the night. It was traumatic to wake up in the morning to my baby crying on the other side of the house for who knows how long because I couldn’t hear it because the monitor turned off hours earlier without me knowing. The unit was out of warranty by less than 30 days, yet Vava said they could do NOTHING for me. Said I could buy their replacement parent unit which wasn’t even in stock at the time! Even took the complaint to management which denied the request to give me a replacement when I was only out of warranty by less than a month. Have you ever thought why Vava sells just the parent unit? Why would a company need to SELL a replacement part to their system and why is that part ALWAYS out of stock unless that part is ALWAYS breaking for people. What a genius way for them to gauge us poor parents of even more money. Please do not purchase anything from this company! It’s a big scam and they do not care at all about their customers or our precious children! Take your money elsewhere and save yourself the horrifying experience of not knowing your baby is crying all through the night because the monitor doesn’t work!!

    No, I would not recommend this to a friend
    • Brand response from VAVA Product Expert
      Posted .

      Hi Haylee,
      I'm sorry to hear that both our product and customer service didn’t meet your expectations. Could you please reach out to us again at [email protected] and include a screenshot of this conversation? We’d appreciate the chance to assist you further and provide the best solution.

      Best regards,
      John
      VAVA Team

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Vava monitor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great baby monitor camera. Good quality and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Very good baby monitor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Easy to use and image quality is good

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best Wi-Fi-free monitor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good video quality, even in the dark, ideal for two kids, and happy to have a wifi/phone free technology.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Peace of mind in a simple and easy to use package

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this set up in minutes after charging. Pairing was simple and the ability to carry the video monitor and swap camera selection is great. Menu navigation is intuitive and the low light/night viewing mode works extremely well. We have carried the screen all over the house from top floor to basement to garage and connectivity and video clarity has been great. After a few weeks of use, we are looking at getting additional cameras to add to the system. This is exactly as was advertised and what we wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Baby monitor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera!! No Wi-Fi required. Decent battery life

    I would recommend this to a friend
  • Cons mentioned:
    Charging port

    Rated 1 out of 5 stars

    Another substandard product from VAVA

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this directly from VAVA. First one lost video within one month of purchase. Factory replaced it immediately as if it was not a surprise. Replacement only lasted a year when the charging mechanism started failing. Very disposable product. Company is not consumer friendly.

    No, I would not recommend this to a friend
    • Brand response from VAVA Product Expert
      Posted .

      Dear Customer,

      We're sorry to hear that you’re experiencing issues with our product and apologize for the inconvenience.
      For further assistance, pls contact [email protected] to resolve your problem.
      Thanks!

  • Rated 1 out of 5 stars

    Worst monitors EVER!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are quite literally the worst, and so is the company. Night bison went out early on, and company offered me nothing but a 15% off coupon on new purchases. One camera glitches in and off through the night so you have to constantly get up to rearrange the power cord. Absolute trash, and one of the worst purchases we’ve ever made! Save your money!!

    No, I would not recommend this to a friend
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