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Customer Ratings & Reviews

Your price for this item is $11.99
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The comparable value price is $59.99

Customer reviews

Rating 2.9 out of 5 stars with 149 reviews

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Rating by feature

  • Value

    Rating 3.3 out of 5 stars

  • Quality

    Rating 3.3 out of 5 stars

  • Ease of Use

    Rating 3.1 out of 5 stars

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Cons mentioned filter

51%would recommend to a friend

Customers are saying

Customers consistently note the ease of use and reliability of the Airspeed 4G Mobile Hotspot Prepaid. Many users find it particularly useful for camping and fishing trips. However, there are some complaints about the activation and setup processes, as well as the device being locked to a specific carrier. Additionally, some customers have experienced issues with data usage and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-149 of 149 reviews
  • Rated 1 out of 5 stars

    Terrible representation by store

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely misled by the store employee and then when I opened it discovered it had been repackaged and previously used therefore making it unable to use for me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Store won't remove activation lock

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was told it could be activated with Verizon, but it could not, because the store hadn't removed the activation lock. Brough the device back to the store and showed them the big bar code on the bottom that says "Scan barcode below for activation" but they insist it's not necessary. Buy this device from someone other than Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hotspot

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Activation

    Rated 1 out of 5 stars

    Not worth your time or money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your time and money. Verizon makes it impossible to activate mobile hotspot devices. I tried for two days, making multiple phone calls and going through endless automated response systems to just get hung up on every time. Get the TMobile hotspot, it took me 5 minutes to get it activated and working.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great connection Best Buy had Great Service when going to the store to pickup

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Sad little box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow. Treated like a second class citizen. Verizon customers take priority.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work with Verizon network.. don’t buy.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thing does not work with the verizon network lol even though its made by Verizon the device tells you that on screen or when trying to activate it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad business

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Talk to the card provider and they were supposed to add the two $40.00 card to my account but I was never able to use the service so I'm very disappointed about the out come don't know how to fix this problem

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Returned it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using it for 3 weeks it stopped working. I contacted Verizon customer service and they advised me that many customers were having problems. So I returned it.

    No, I would not recommend this to a friend