Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.1 out of 5 stars with 380 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

84%
would recommend
to a friend

Customers are saying

Customers enjoy the Ellipsis Jetpack 4G LTE No-Contract Mobile Hotspot for its ease of use, portability, and affordable price point. Many customers appreciate the convenience of having a mobile hotspot, especially when traveling, and the no-contract feature eliminates the need for a monthly subscription.However, some customers have concerns about the hotspot's data usage, as it can consume a significant amount of data when streaming videos. Additionally, the battery life could be improved, and a few customers found it to be expensive to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 380 reviews
  • Rated 5 out of 5 stars

    works fine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works fine, and does everything it is suppose to do.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Excellent device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't given all the facts prior to purchasing very disappointed in Best Buy Team Member

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Hot Spot and very convenient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Best Buy will be using them for future purchases

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Work's great the first time you use it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great fothe first time you use it then after that you have to go buy a new chip for it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ready to use and store. Pretty good charge hold also

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unreliable Data Hog

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to use at a remote location. Went through 2 gigabytes in 3 days with minimal use. Left it running and left the remote location only to find it crashed and could not be restarted remotely. Very cumbersome user interface and very poor customer service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful in a location that has no internet connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Company needs a data plan for $35 mthly for ten gbs

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Probably good for some areas

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good for the area I was purchasing it for: Returned.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Small but practical

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot smaller than I expected, but it works great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't get the coverage I should have...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boight this to help with cell coverage in rural areas that I should have gotten coverage but every time I tried in those rural areas, I couldn't get anything. Pretty disappointed, especially for the price of data Verizon charges!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not the best option.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of my data was used up by a unknown third party even though a password was required to use the wifi. Apparently I still had to lock it somehow, I thought that was the purpose of the WIFI PASSWORD.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Did not work for me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because ATT does not have data or phone coverage where needed. Verizon typically has coverage. This unit barely worked so it was not a good buy to help my smart phone for Internet access.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    disappointed in the data plans

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but the data plans you cant buy a few gigs, you have to buy it each month.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Worked ok but expensive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We burned through the gigabytes very quickly. Hard to set up and add more gigabytes

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Churns through data

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for traveling for work. Despite minimal use this device went through data extremely fast! Better off using my phone data

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great distance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We go on family trips and this helps keep the kids quiet

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Below expectations

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not recommend this as had issues with this...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Rubbish...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return to Verizon within 2 weeks, just stopped working...just my opinion and I've used plenty of mifis in multiple countries. First time I've had to return one with 2 weeks...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Hotspot does not work at all at my address. I checked my address through Verizon coverage map prior to my purchase and it showed 4G but it doesn't pick up anywhere in or around or even on top of my house.

    No, I would not recommend this to a friend