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Customer reviews

Rating 4.5 out of 5 stars with 71 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the Jetpack Mifi 7730L 4G LTE Mobile Hotspot for its ease of use, long battery life, and secure wifi capabilities. It provides users with the convenience of having wifi whenever they need it. However, some customers have experienced issues with the signal dropping occasionally.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 71 reviews
  • Pros mentioned:
    Battery life, Speed

    Rated 4 out of 5 stars

    Drops signal but does work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It tends to drop the signal every hour, restarting itself. It drops the signal when plugged in once it gives the fully charged message. It drops the signal whenever it sends a notification of anything. That is annoying when you’re in the middle of something or have an unsaved online document or form open. What is good about this is that battery life is decent, and it lets you choose between 2.4 Hz and 5 Hz so the lower speed can be compatible with your older devices, like printers or old tablets. Overall, I like it and like not being tied to a contract. I added this to my unlimited plan for only $20 more per month. Unlimited for this device actually means once it reaches a certain usage, the speed slows down and you can no longer watch videos via the MiFi. That’s Verizon’s problem though, not the device. Also, Best Buy set this up wrong at the store and I was charged incorrectly. Verizon corrected the error and credited me once I had gotten the first bill surprise.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Easy set up & fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an older hot spot, this jetpack is easy to set up & extremely fast. Have not encountered any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Speed

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great.Fast, reliable, great battery life and useful for using my tablet anywhere. And it wil be great for vacation trips too since we can use our tablets in the car as well.

    I would recommend this to a friend
  • Pros mentioned:
    Connection, Speed

    Rated 5 out of 5 stars

    stays connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in the boonies and internet has been a problem here. This at least lets me stay connected my last mifi must have been bad from the time I received it because it was constantly disconnecting with my downstairs computer. This one has not lost a connection since I have got it. My speed is also faster so this was a great purchase for me anyway.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Top-notch Verizon Wi-Fi on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know much about the technology behind this hotspot, but it screams. Even with a weaker signal (two to three bars), it was pulling down 36 Mbps. I've never seen mobile data that fast on the phone. Of course, your experience will be limited by Verizon's towers and bands in your area. But if you're looking for fast internet to take anywhere and you know Verizon has quality service there, it's worth picking up. It's much quicker than the cheaper MiFi Jetpack hotspot I'd used before. Also, while Best Buy in-store reps had told me that this only works postpaid, that was false. I called Verizon, and they confirmed that if you buy at full retail, you can use it with a prepaid plan. I did, and it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for 1 month or so and find it very convenient to have high speed access anywhere on the road in addition to being secure. I was able to use my wireless plan leftover gb of data up to now, though you have to pay access fee each month.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great jet oak

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works faster than my last one. Easy to set up and use

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 4 out of 5 stars

    well worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I go to many places that don't have Wi-Fi available. Perfect for areas where there is no internet

    I would recommend this to a friend
  • Pros mentioned:
    Connection

    Rated 5 out of 5 stars

    Best investment I've ever made!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been without internet at our summer home, for many years, but no more! the jetpack is a great purchase!~ I finally can use my Ipad, my computer, and my smart TV with ease! No more phone hot spot! This 7730 is well woth the cost already, and I've only had it for two weeks. My whole family is extremely happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Connection

    Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have owned one for a couple of years. Great way to use the internet while traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Claims to be a jetpack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While great for connecting a Wi-Fi only device to the internet (very easy to do). It did not give me the ability to fly. 0/10 as a jetpack 5/5 as an internet device

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Works great for home Wi-Fi in rural area

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for home Wi-Fi in rural area. I set it up with a 24 hour timer that comes on for a couple hours every three or four hours and it keeps it charged so I don’t have to worry about it. Now if I can just get verizon to provide the service like they used to in the area

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great connection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to give this to one of my employees and he has been able to use it while on the road traveling. Thanks Verizon and Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Signal strength

    Rated 5 out of 5 stars

    Hotspot tool

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hotspot is good for light gaming if you have a very good signal. The battery life can get you through emails and browsing and streaming 480p for at least 4 hours. Should last for your commute to and from work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best hotspot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for on the go internet. Great reception and very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great jet pack for internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use! Great for gaming and internet use!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install and really simple to use. i like it because its really practical when you go out and you need a secure Wifi

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great for a backup or travel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Jetpack is easy to use and fast. Quick to connect and the connection has been reliable. Have used it at home when the main Internet was out and when travelling.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Signal strength

    Rated 5 out of 5 stars

    Hot spot

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing. Picks up signal even when my phone can't. Battery last a long time and having wifi whenever I need it is great

    I would recommend this to a friend
  • Pros mentioned:
    Connection, Ease of use

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use and connects great even in poor cell service locations

    I would recommend this to a friend
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