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Customer Ratings & Reviews

Your price for this item is $289.99

Customer reviews

Rating 4.5 out of 5 stars with 1233 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Empire Bluetooth 6-in-1 Record Player for its sound quality, ease of use, and versatile features like Bluetooth and CD player. The design and size are also appreciated by users. However, some customers have noted concerns about the volume control and bass, while others wished for AM radio functionality and reported issues with the turntable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,233 reviews
  • Rated 2 out of 5 stars

    Cute but not great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a disappointing buy. Every album i played skipped and the sound was subpar.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Skips

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works except the record player. It skates and skips

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of time and money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no or lack of quality control after it goes through the assembly line. 1st one had no sound when the phono button was pressed. Replaced it with another at a different location. The 2nd one, needle was digging deep thru the record grooves making all kinds of noises. Ruined one of my records! Pretty to look at but that is all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage. Speaker went out 1day past return date. Looks pretty tho.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Turntable

    Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So bad. Record player skips and wobbles. Worked well for a month. Sound quality sucks.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beautiful but doesn’t work

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second player, same style, and everything. One from Amazon, one from best buy. Neither works more than a day.

    No, I would not recommend this to a friend
    • Brand response from Victrola team
      Posted .

      Hi KatieKrutches, are you having trouble getting your Empire to start up, to play records, or something else? Please email us with your concerns at customerservice@victrola.com and we will be happy to assist you. Thanks and happy holidays! victrola

  • Rated 1 out of 5 stars

    Do not buy its cheap and sounds bad records skip

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one speaker did not work second one record runs slow when playing 45 records . Also the sound is really bad gave it as a gift now i am embarrassed that i gave it to someone as a Christmas Gift . I will be returning this to the store as soon as possible and i will be upgrading her gift with something better.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Victrola Product Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CD Player doesn't work. We bought the item in May but didn't open till we moved into our new home on June 16th.

    No, I would not recommend this to a friend
    • Brand response from Victrola team
      Posted .

      Hello WayneS, We are very sorry to hear it did not work. We would be happy to assist you in troubleshooting, please reach out to customerservice@victrola.com so we can resolve your issue for you. victrola

  • Rated 1 out of 5 stars

    Bad product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to buy this since I could play records, cd's and cassette tapes off of it. After using it for a week the turntable broke. I returned it and bought a Denon turntable which is absolutely excellent. The Victrola is very poorly made.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    none

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    found same item online at amazon. you would Not match the price. done buying at best buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crap

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son got this for Christmas. Its now February 8 and the speakers cut in and out like there is a short in it.

    No, I would not recommend this to a friend
    • Brand response from Victrola team
      Posted .

      Hey James, we're sorry you're having trouble with your Empire! Please reach out to us directly at customerservice@victrola.com and we will be happy to troubleshoot with you. victrola

  • Rated 1 out of 5 stars

    If it seems too good to be true......

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two different models of Victrola all-in-one turntables as a Christmas gift. The left speaker of the first one crackled for the first minute or two of any record I played. The second, this model, did the exact same thing except for maybe a slightly shorter amount of time. This all turned out about the way I expected. A lot of features in an inexpensive package is no bueno.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great system to play all your old music formats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system to play all your old music formats. Sounds great and easy to use. The only thing is I must move it to a table to access the cassette player. As it is on the side. But it is light enough to move around.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Really Big and not the best sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was much bigger than I expected and the sound quality was not great i was hoping for much better at the price

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Music disaster

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s virtually impossible to use the Bluetooth capability the way I’m used to using Bluetooth definitely needs technicians to show you how to use this product properly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Total disappointment

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st one had no sound on one channel. Returned it and replaced. The replacement messed up one of my records. The needle ruined the record. Where is the quality control? I returned it and bought a Denon automatic turntable instead.

    No, I would not recommend this to a friend
    • Brand response from Victrola team
      Posted .

      Hello RichardC,

      Please reach out to customerservice@victrola.com to assist you with your issue. victrola

  • Rated 1 out of 5 stars

    No No

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The turntable would not run at the proper speed. Playing records sounded like Alvin and the Chipmunks at any speed. The sound was terrible and records skipped. Stay away from this one!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Total junk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total junk. Had to return. No matter how we adjusted it, the arm would not remain study causing the needle to skip on the record. Tried tech support both Best Buy and manufacturer but no help at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Groovy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the vintage look and all-in-one is nice for gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great piece

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This turntable is the best turntable ever made awsomr

    I would recommend this to a friend