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Customer Ratings & Reviews

Your price for this item is $57.99
The comparable value price is $79.99

Customer reviews

Rating 4.3 out of 5 stars with 548 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers frequently mention the amazing sound quality and ease of use of the Journey+ Bluetooth Suitcase Record Player. Many appreciate its Bluetooth capability, compact size, and attractive design, while some experienced issues with skipping and the turntable's functionality. The price point is also frequently noted as a positive aspect by buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 548 reviews
  • Rated 3 out of 5 stars

    Basic

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic. Sound like toy. Great for toddlers to listen vinyl.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Record player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this record player for its looks, but the speakers sound pretty bad. Will be buying speakers that I can plug into the back

    No, I would not recommend this to a friend
  • Cons mentioned:
    Record player

    Rated 1 out of 5 stars

    Disappointed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 albums were purchased with this gift and they were both scratched. The record player skips easy and the bluetooth output isn't all that great.

    No, I would not recommend this to a friend
    • Brand response from Victrola team
      Posted .

      We are sorry for your experience. Please email customerservice@victrola.com for further assistance. victrola

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Phonograph

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little compact record player. Doesn't take much room to store it or take it with you on an outing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality isn't the best but still a decent player for the cost

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Turntable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described, but poor quality speakers. More if a kids toy than anything.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works well for price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found an open box and it plays well. Nice sound for standalone table.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Victrola player stop playing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really excited to get this, and after a few months it stop working and giving any sound. The player start playing really slow and low that you could not hear the records. I would like to return it back and get another, but I see the return date has past.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Waste of money if you want sound quality

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, it will play vynil records. Does it sound good? Not at all. Even with external speakers hooked up it sounds like trash. Returned and purchased Audio Teknica turntable, so so much better.

    No, I would not recommend this to a friend
    • Brand response from Victrola team
      Posted .

      Hello PCDeviant,

      We thank you for your review and if possible, please reach out to customerservice@victrola.com so we can assist you in any way possible. victrola

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Play all of my records and sounds amazing all the time

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This record player looks great and sounds great too.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    record player in a case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great little compact record player, My wife loves it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy. Learned the hard way that you get what you pay for. This is ok and works great with some vinyls. Others it has periods of sounding awful, and come to learn, is probably ruining the vinyl. You need to pay at least $110-$150 for something decent. This was cheap and looks cute but not worth the money to pretty much be useless as it ruins your records.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Turntable

    Rated 1 out of 5 stars

    Unhappy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given zero stars. However, that was not an option. The record player was a gift, and I was informed after the return date that the turntable would not spin.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Combo turntable built in amplifier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is horrible do not recommend buying this unit. you get what you pay for. recommend upgrading to better quality Turntable and amplifer

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap proudct

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CHEAP! The sound is fair at best. The cabinet is not very durable at all. I would not buy this product again. Grand children listen to old Disney recorded stories. Not worth a darn to listen to a quality album.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Record player

    Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd one we’ve purchased and returned because it skips on all records we try to play.

    No, I would not recommend this to a friend
    • Brand response from Victrola team
      Posted .

      Hello RoyW,

      Please feel free to reach out to customerservice@victrola.com so we may be able to assist you in the difficulties you are having with the system. victrola

  • Rated 2 out of 5 stars

    poor sounding speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cool looking, quality knobs/parts/construction, but speakers have small/poor sound. absolutely must play the music through external speakers to hear the richness of vinyl (which is the whole point!)

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stylus is incorrectly balanced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tracking force is way too light, skips grooves and makes it unusable. The speakers are also very poor quality. The platter does not support the entire record and causes wobbling.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sound is below par

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to run it Bluetooth through a soundbar and it sounded like trash. Wired it into my home stereo and it sounded a little better, but not much. Took this back.

    No, I would not recommend this to a friend