Customer Ratings & Reviews
- Model:
- VSC-400SB-DBR-SDF
- SKU:
- 6486335
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the amazing sound quality and ease of use of the Journey+ Bluetooth Suitcase Record Player. Many appreciate its Bluetooth capability, compact size, and attractive design, while some experienced issues with skipping and the turntable's functionality. The price point is also frequently noted as a positive aspect by buyers.
This summary was generated by AI based on customer reviews.
I wish it worked better.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed. The stylus skipped all over my records every single one I tried. I might have gotten a bad one with a lose belt, not sure but I returned it .
No, I would not recommend this to a friend- Cons mentioned:Power
Terrible! Doesn’t work! Won’t power on
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t work! Won’t power on at all. I’m taking it back for return.
No, I would not recommend this to a friendBrand response from Victrola team
Posted .Hello JeannetteH,
Please reach out to customerservice@victrola.com so we may be better able to assist you.
Definitely one of those turntables
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad, like breaking bad because it literally is so bad it breaks your records. Idk never seen Breaking Bad.
No, I would not recommend this to a friendRecord Player
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item was purchased as a Christmas gift for my husband. It was to be delivered by Christmas Eve to NO avail so I had to make another purchase with another store. I was very disappointed but lucky to be able to find a similar item at the last minute.
No, I would not recommend this to a friendBrand response from Victrola team
Posted .Hello CherylA, We are sorry to hear you are dealing with difficulties with your unit. We would be happy to help! Please message us at customerservice@victrola.com so we can better assist you.
- Pros mentioned:Bluetooth, Ease of use, Size
Compact Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound that comes from this compact record player is great quality and the ease of use is great! I enjoy the sleek look of the black briefcase and how easy it is to move around. The blue tooth option is a great added feature but I did have a little difficulty connecting at first. Overall - good purchase! If you're looking to get a decent record player that does not take up a lot of space, this is the one!
I would recommend this to a friend - Cons mentioned:Power
Bad item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Power stop working after 1 time use really upset was looking to play my records
No, I would not recommend this to a friend Ehh
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t the best option when compared to other record players closer in price
No, I would not recommend this to a friendBrand response from Victrola team
Posted .Hello King,
Please feel free to reach out to Customerservice@victrola.com with your feedback!
Dead on arrival.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work at all. Difficult to return. Return date ended before I could get to a Best Buy. I ordered by mail.
No, I would not recommend this to a friendWASTE OF MONEY
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my son as a gift for his birthday along with a few records, long story short the player never worked. It skips and sounds like its ruining the record, complete waste of money.
No, I would not recommend this to a friendBrand response from Victrola team
Posted .Hello Belle, We are very sorry to hear that. Please reach out to us at customerservice@victrola.com so we can work towards a resolution.
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hobby Lobby has the same one for 30.00 cheaper:( while it was not that expensive 30.00 is 30.00
I would recommend this to a friendGood little record player.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good playback for fairly basic record player. Have bought for both my kids in past and all three have performed well.
I would recommend this to a friendBad experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very upset because electric plug and jack were defective . This device just couldn’t work and I was very exited to use this turn table . So I had to return it. No stock , no more available.
No, I would not recommend this to a friendOh no on oh no no no no no!!!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely not what I expected it to be. Would not recommend
No, I would not recommend this to a friendLow Quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was fine for a few records but then it started to get stuck on one line. Now I cant play an entire side without it getting stuck. I played the same records using different turntables and they played perfectly.
No, I would not recommend this to a friendBrand response from Victrola team
Posted .Hello TuckerB, We are very sorry to hear the difficulties you faced. We would be happy to assist you! Please reach out to customerservice@victrola.com so we may resolve this for you.
Not worth it, buy an Audio Technica instead..
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this thinking it would give me what I was looking for, then I realised breaking wind sounds better than this peice of hot garbage, would not reccomend this to any one, unless you like distorted records that sound like disturbing noises...
No, I would not recommend this to a friendPoor stylus arm design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry but this turntable didn't play very well. The stylus arm does not have a very good weight to stabilize the arm. My records are in very good condition near new and I have collector albums as well... I don't recommend this at all.
No, I would not recommend this to a friendVictrola Bluetooth Record Player
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Gift for My Grandson, he really like the Suitcase Record Player-Black.
I would recommend this to a friendAwful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bluetooth does not connect and speakers are terrible
No, I would not recommend this to a friendyou get what you pay for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unsatisfactory as a beginner turntable. The needle skipped on every vinyl we used. I returned the turntable.
No, I would not recommend this to a friendBrand response from Victrola team
Posted .Hi RamonY, We are sorry for your experience, please contact customerservice@victrola.com and we would be glad to assist you further.
Not worth it and doesn’t live up to the brand name
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It wobbled while playing and every record used skipped. Bought a Sony and the same records that skipped played perfectly.
No, I would not recommend this to a friendBrand response from Victrola team
Posted .Hello Coop,
We are very sorry you had an issue with your record player. In the future, please feel free to reach out to customerservice@victrola.com for troubleshooting!