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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 551 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers express satisfaction with the Journey+ Bluetooth Suitcase Record Player's sound quality and ease of use. Many appreciate its Bluetooth capability, size, and reasonable price. However, some customers have reported issues with skipping, the turntable's functionality, and powering the device on.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-551 of 551 reviews
  • Rated 5 out of 5 stars

    great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great amazing cool awesome fun nice cool smelly cool

    I would recommend this to a friend
  • Cons mentioned:
    Skipping

    Rated 2 out of 5 stars

    Do not buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on sale works ok but skips on every LP I own even brand new ones

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works as expected. Speakers ok but really good if you connect to BT speakers

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY! Not worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do NOT buy this product! It came with screws inside that were loose that I had to tighten. The audio quality is horrible even for 50 bucks... the record player would create a atrocious ringing noise. Definitely not worth it. Buy a audio technica for 100 bucks, it has way better sound quality. And definitely don’t get this as a gift for someone unless you want them to hate you.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker was absolutely horrible. Immediately brought back to the store

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fuzzy sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems fun but the needle makes the records sound fuzzy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Records skipped. I wanted to like this so much. We were disappointed. Returned both record players and are now on search of better quality phonographs.

    No, I would not recommend this to a friend
    • Brand response from Victrola team
      Posted .

      Hello TruthTeller,

      Please reach out to customerservice@victrola.com so we may resolve this for you. victrola

  • Rated 1 out of 5 stars

    Sad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine starting smoking, I got it a couple months ago barely used it, put my brand new records on it & the thing started smoking ?!?! Waste of my money I’m so sad because I thought it would of at least lasted me longer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player didn’t work for my records what so ever. I got a player that worked on Facebook market for $25

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor sound, can't use Bluetooth speakers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor sound and you can't link it to a Bluetooth speaker or headphones.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    horrible sound. ruined chirsmtas . reviews fake

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible sound. Got this and several LPs for chirstmas. Sound was so bad we packed it up immediately . Now we have records and nothing to play on

    No, I would not recommend this to a friend
    • Brand response from Victrola team
      Posted .

      Hello DDDD, We are sorry to hear about your experience. Please reach out to customerservice@victrola.com so we can better assist you! victrola