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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 34 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers commend the Journey+ Bluetooth Suitcase Record Player's sound quality, noting its clarity and adequacy, especially considering the price. The Bluetooth functionality and portability are also frequently praised, with users highlighting the convenience of wireless connection and ease of transport. The player's ease of use is another frequently mentioned positive aspect. No significant negative feedback was reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-34 of 34 reviews
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    great player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great record player for any ages. my daughter loves it and especially the blue tooth option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much Fun

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this a gift for my daughter. She is loving the fun that comes with vinyl.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nice while it lasted

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my ex and unfortunately it stopped working not long after purchasing. Nice value otherwise, but you get what you pay for.

    No, I would not recommend this to a friend
    • Brand response from Victrola team
      Posted .

      Hello John,

      We are very sorry to hear that. Please reach out to us at [email protected] so we can work towards a resolution. victrola

  • Rated 4 out of 5 stars

    Record Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it’s worth it. I would recommend it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poorly Made Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the original price of this record player, I expected the quality to be much better than what it was when I received this. The teal covering is literally peeling off of the record player and stand. This is just what I noticed while taking it out of the box. I haven’t used it for its actual purpose yet, but so far highly disappointed in the quality of this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for teenager

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wanted this for Christmas, so far it seems to be great for him to start with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Record Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to introduce my daughter to vinyl. She has a better appreciation of music now.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Needs a repair

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter just 3 months ago and now the record speed is all off..... was playing too slow and now it’s playing way too fast.....

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great little turntable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my college student. Vinyl is all the rage now and this was an affordable option with great Lloyd sound. Even my 1980’s scratched up Prince and Madonna albums play on it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It skips unless we add weight to the tone arm. Totally useless piece of equipment,

    No, I would not recommend this to a friend
    • Brand response from Victrola team
      Posted .

      Hello David, Please feel free to reach out to [email protected] so we may be able to assist you with your issue. victrola

  • Rated 1 out of 5 stars

    Complete trash

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The record holder is complete garbage. It’s literally falling apart since we took it out of the box

    No, I would not recommend this to a friend
    • Brand response from Victrola team
      Posted .

      Hello User108948,

      Please reach out to [email protected] so we may be better assist you in troubleshooting your unit. We look forward to hearing from you! victrola

  • Rated 1 out of 5 stars

    No Cord

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for Christmas for my daughter & today she informed me that she can’t play it because there is no cord to plug it in???

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would not recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item came with a NO power cord and after purchasing a power cord it still didn’t work . Also after looking at label on box I believe it was refurbished.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Victoria record player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my daughter this for christmas and it didnt work!

    No, I would not recommend this to a friend
    • Brand response from Victrola team
      Posted .

      Hello LeannaB,

      Please reach out to [email protected] so we may resolve this for you. victrola

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