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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 296 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the Navigator 8-in-1 Classic Bluetooth Record Player with Turntable, especially its excellent sound quality and ease of use. Many appreciate the inclusion of Bluetooth and a CD player, as well as its great size and appealing appearance. However, some customers have noted issues with the turntable's leveling, a lack of bass, and the remote's inability to power on the device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-296 of 296 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Enjoyable system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it does not have great base, record players of in the 60's were not that great either. The sound is pretty good even on my old records which are 30 to 40 years old. Got for may Wife for Christmas and she loves it. I like being able to make mp3s from our old records especially ones that don't have a CD replacement.

    I would recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 2 out of 5 stars

    You Get What You Pay For

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a CD player quickly after my old one suddenly died. Although I'm not into retro decor, I read that this multifunctional model had lots of features in a compact design. Don't believe all the glowing reviews. The features all work, but the sound is no better than a 1950's transistor radio. Consequently, any format (CD, Phono, FM, etc.) you play on this sounds tinny with no bass at all. I should have remembered that old saying "You get what you pay for".

    No, I would not recommend this to a friend
    • Brand response from Victrola team
      Posted .

      Hello AuntieJeanne, We are sorry for your experience, please contact customerservice@victrola.com and we would be glad to assist you further. victrola

  • Rated 2 out of 5 stars

    Poor Sound Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an attractive item, but it has a few shortcomings. First and foremost, the sound quality is poor and there are no adjustments to bass or treble to make it sound better. The sound is tinny and has background noise of some sort. An illuminated dial provides CD information, but it is not used by the AM/FM radio. As a result, you are not certain what channel the analog radio tuner is on. The owner's manual has a drawing of the front panel controls -- probably the most important information in the manual -- that is about one inch by two inches in size, making it nearly impossible to see what buttons perform what function. Make it bigger! I tried playing a CD and an FM station and was so disappointed with the sound quality, I decided to return it to my store. I'm not sure if it is defective or this is its normal sound. This item is advertised as "Victrola". I ordered it online and it came in a box from ITEC. Best Buy also offers another version under the name "ITEC" that has excellent ratings. I'm confused as to the difference.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Its great but not perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works great but the CD player. I recommend if you buy one check everything right away. That is the only flaw. Everything else works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Victrola Navigator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good! Sound is nice. Looks really good! Fun to listen to the old tunes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Victrola

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice the only thing I can complain it didn't notice it doesn't record

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Victrola

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product at a reasonable price. Bought as a Xmas gift for my wife.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    White buttons make it easier to see. Lighter weight

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lost steel guitar legend lost

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would not play the records- no sound would come out on internal speaker or attached speakers. Tried several records! Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from Victrola team
      Posted .

      Hey JaniceC, We are very sorry to hear about the issue you are facing. We would be happy to assist you. Please reach out to customerservice@victrola.com with the details of your order and the issue at hand. We look forward to hearing from you. victrola

  • Rated 5 out of 5 stars

    STEAL

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and well priced. Goes grwat with decore.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Turntable issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received as a gift. Radio sounds good but was hoping to use the record player. The turntable is cheap plastic and drags hitting something underneath it making an awful scraping sound. Unable to remedy this my turning the screw. Disappointed on Christmas. Trading up for a Crosley of similar style.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 1 out of 5 stars

    NO BASS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited to get this as a gift and it has fallen short. I can barely make out the bass in my music. Disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Warped turntable, unusable out of box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We made the mistake of waiting a few weeks to try out the turntable, and now can’t return it to Best Buy. Extremely disappointed that the turntable was apparently warped, making an awful scraping sound on every rotation so records are unbearable to listen to. Manufacturer recommended turning the adjustment screw to see if it helped—it didn’t. I hope Victrola will refund, maybe I’ll spend the money on a better stereo system for our family.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Skips a lot

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This record player skips very frequently, brand new out of the box. Very disappointed

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sound Quality ..

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit disappointed with the sound. I placed the record and I could barely hear any music.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy this !!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have ordered this 2x now and both times it starts working then the sound goes out. It does this on the vinyl, CD, and cassette. I am done with this brand.

    No, I would not recommend this to a friend
    • Brand response from Victrola team
      Posted .

      Hello Bvincali,

      We are very sorry to hear that and would love to assist you via customerservice@victrola.com. We look forward to hearing from you. victrola