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Customer Ratings & Reviews

SKU:
5732350

Customer reviews

Rating 4.7 out of 5 stars with 2629 reviews

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95%
would recommend
to a friend

Customers are saying

Customers are impressed with the overall performance of the Video Device Setup, frequently praising the technicians' friendliness, expertise, and ability to get all devices working properly. The technicians also received positive feedback for their clear explanations of complicated systems and their skill in connecting various devices, including TVs, streaming boxes, and internet services. Many customers appreciated the thoroughness of the setup process. The service successfully addressed connectivity issues and ensured smooth operation of the new equipment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 2,629 reviews
  • Rated 5 out of 5 stars

    Couldn’t have done it ourselves

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Invaluable help in making all the parts of a media center work together

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was great! Everything in my house is running perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DVD setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent took care of the DVD setup. Achieved what I could not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TIVO 4K Installed Exertly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable about the product. Did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech representative connected my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are always helpful, friendly and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend the Greek squad. Saved me so much time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad solved a TV problem for us.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two people fixed the problems and helped us avoid some others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mathew programmed my new universal remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding!! Mathew really understood what needed to be done AND what I expected to be done!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install n connected TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed and connected all streaming devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gerat review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ONE WORD TO DESCRIBE. OUTSTANDING! Very helpful ,knowledgeable, safe professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed our screen issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable and resolved our problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service installing the roku again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was just a defective part. They replaced it. It was not a b og deal project to write a lot about

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    85 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I recommend these guys coming again, yes very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up 3 streaming devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians installed 3 Roku Streaming devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mesh system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys installed a mesh system and everything turned out great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad agents were very polite, professional, and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cory from the geek squad was on time was well informed knew what to do, did it timely and we are very satisfied!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    llll

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad sent someone to straighten out what first geek squad didn't complete. excep I had to pay for their trip.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very friendly and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome courteous professional friendly helpful and kind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable install staff..Helped explain everything...

    I would recommend this to a friend