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Customer Ratings & Reviews

SKU:
5732350

Customer reviews

Rating 4.7 out of 5 stars with 2629 reviews

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95%
would recommend
to a friend

Customers are saying

Customers are impressed with the overall performance of the Video Device Setup, frequently praising the technicians' friendliness, expertise, and ability to get all devices working properly. The technicians also received positive feedback for their clear explanations of complicated systems and their skill in connecting various devices, including TVs, streaming boxes, and internet services. Many customers appreciated the thoroughness of the setup process. The service successfully addressed connectivity issues and ensured smooth operation of the new equipment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 2,629 reviews
  • Rated 5 out of 5 stars

    Installed my dvd/ vhs machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived, fixed my dvd hook up fast and left .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek Squad people identified the problem as to complex for them. They advised me to contact Xifinity/comcast for a digital box instead of wired box. I just wished they would have tried a little harder, I was able to get it connected myself with the help of Comcast customer service. Why couldn't they have done that? It wasn't that difficult. Just saying.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Home entertainment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast response, Quick troubleshooting methods. Open communication

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Harmony Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did his best to accommodate my requests but unfortunately the system is still not working correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    already did the review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a review a week after the Geek guys did their work. look for it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fantastic rxperience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowlegable, polite and very professional in all respects

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did a great job. Very patient with the set up. now i would be able to do the set up myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected by devices and showed me how to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a very good job. Very knowledgeable!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad to the rescue ! Would definitely recommend, first class.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service figuring how my receiver wasnt programmed right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set-up went well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used the geek squad many times to set up my computers, monitors, printers, modem tv and stereo equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job by the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very quick in setting it up and very thoughtful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank goodness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not ask for a better experience. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tremendous!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was able to trouble shoot and get the sound working on my DVD player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV has a great picture and color.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Sony Bravia has great color, picture and the 65” picture goes from side to side and top to bottom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellant Tech.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    he was very helpful seting up our blue ray player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the geek squad do the install on my new purchases and I feel like it was money well spent Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed a DVD player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional and very helpful ,,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed in a timely manner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both employees were very courteous and professional

    I would recommend this to a friend