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  • In-Home Service

Video Device Setup

SKU:
5732350
Highly rated by customers for:
See Details

Customer reviews

Rating 4.7 out of 5 stars with 2629 reviews

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95%
would recommend
to a friend

Customers are saying

Customers are impressed with the overall performance of the Video Device Setup, frequently praising the technicians' friendliness, expertise, and ability to get all devices working properly. The technicians also received positive feedback for their clear explanations of complicated systems and their skill in connecting various devices, including TVs, streaming boxes, and internet services. Many customers appreciated the thoroughness of the setup process. The service successfully addressed connectivity issues and ensured smooth operation of the new equipment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 2,629 reviews

  • Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely knowledgeable techs…………………………………………………….

    I would recommend this to a friend

  • Great job by Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents activated my new Roku device perfectly Thanks.

    I would recommend this to a friend

  • restored speaker functions in sound system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started the outside and kitchen speakers working again.

    I would recommend this to a friend

  • Geek squad hooked up my TV and speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent hooked up the tv to my recording device and speakers

    I would recommend this to a friend

  • Great tv at a bargain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not familiar with Instigma. Love it. Found out it is Best Buy brand. Gave me great confidence

    I would recommend this to a friend

  • Dish Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He tried hard just could not get exactly what i wanted.

    I would recommend this to a friend

  • Rep installed Roku and took time to explain how it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked my rep that came to help set up Roku, nice young man! Like using BBuy!

    I would recommend this to a friend

  • Chris was great. Will be scheduling him again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and went above all expectations.

    I would recommend this to a friend

  • Egg squad set up my Bose system with the TV Roku a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were on time very nice and fixed everything quickly.

    I would recommend this to a friend

  • Geek squad set up my Roku on both TV's.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent (SHE) was super,bright and very helpful.

    I would recommend this to a friend

  • Installed my Fire Stick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my Fire stick and showed me how to work with it.

    I would recommend this to a friend

  • Always helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always great service and pleasant personal service

    I would recommend this to a friend

  • Geek squad setup tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my TV and connected all my devices

    This review is from Add-On Video Device Setup

    I would recommend this to a friend

  • was very proficient with the installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ring doorbell, and explained how to use it, very patient

    This review is from Add-On Video Device Setup

    I would recommend this to a friend

  • Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service as always and will definitely use this service again.

    I would recommend this to a friend

  • Wanted pro to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased to have the work completed To many issues could be wrong if I i stalled

    This review is from Add-On Video Device Setup

    I would recommend this to a friend

  • We are happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job Everything went very well We like the speakers

    This review is from Add-On Video Device Setup

    I would recommend this to a friend

  • Computer check up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was done in a courteous and timely manner.

    I would recommend this to a friend

  • Cutting the Cable TV Cord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I suppose my expectations for this visit were too high. It wasn't an installation. I was planning to cut the cable tv cord and start streaming. I wanted the Geek squad to evaluate my current internet setup and make recommendations to improve speed. They were in my home less than 10 minutes. I had purchased a new router from Best Buy in anticipation I needed one. Rather than installing it they sent me to Frontier for a new router and I returned the one to Best Buy. With the new Frontier supplied router I have seen no improvement.

    No, I would not recommend this to a friend

  • Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys set up all my equipment and ensured it was ready and they explained everything

    This review is from Add-On Video Device Setup

    I would recommend this to a friend
Page 105, Showing 2,081-2,100 of 2,629 reviews
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