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Customer Ratings & Reviews

SKU:
5732350

Customer reviews

Rating 4.7 out of 5 stars with 2629 reviews

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95%
would recommend
to a friend

Customers are saying

Customers are impressed with the overall performance of the Video Device Setup, frequently praising the technicians' friendliness, expertise, and ability to get all devices working properly. The technicians also received positive feedback for their clear explanations of complicated systems and their skill in connecting various devices, including TVs, streaming boxes, and internet services. Many customers appreciated the thoroughness of the setup process. The service successfully addressed connectivity issues and ensured smooth operation of the new equipment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 2,629 reviews
  • Rated 4 out of 5 stars

    Surround

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service tech was on time easy to worl with efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did a good job of setting up my TV and making appropriate connections.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up Fire Stick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived promptly. Set up device and patiently made sure that I knew how to operate it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were excellent. They are professional and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents did a great job, fast and cleaned up afterwards

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sorry can’t remember his name

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man that came was very help and informative.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple TV conversation installed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job done on the installation for the two tv’s. Installers struggled a bit when setting up the photo library slide show. More training in that field required.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up our tv and helped us to work it properly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent crew. Very knowledgable, courteous, professional team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi-fi Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He knew what he was doing and set it up perfect. Luv it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my tv quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad personnel was very personable and asked my opinion several times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Could not do it alone - flawless service

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted and checked functions, as well as made sure adjustments were good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected to all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not have certain skills needed to do all my device set up's and geek Squad does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very friendly, knowagable and helpful introducing me to to life without cable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    NO broadcast TV after 4 GeekSquad visits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GeekSquad agent was exemplary and very gracious and knowledgeable. However, the broadcast TV (with the flat wall antenna and the NEW BestBuy TV) does NOT receive the broadcast channels. It does, however, receive the smartscreen movies and other asynchronous video (with the exception of ONLY PBS live via YouTube).

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installed and reviewed everything with me. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They certainly did.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and courteous. Answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, patient, knowledgable staff installed and gave me instructions for use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did their work very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really knew their stuff and went about his business

    I would recommend this to a friend