Customer Ratings & Reviews

Agents arrived on time and were courteous, professional and efficient in their set up. took away old components and explained the different parts and workings of the system, which included new tv, bose soundbar and module and Sony Blue Ray. it was a great experience. Highly recommended.

Geek Squad installed a fire stick on my TV and did an excellent job. They took their time, explained thoroughly and made sure I understood their instructions.

Geek squad was outstanding. The tech staff were polite, knowledgeable, extremely helpful, and positive.

Friendly, courteous, very knowledgeable. Called before they were going to arrive. Had my service running in know time. They were great!

Dre was awesome and early for the appointment. He walked me through the set up of my extender. He also gave me a great overview of the products available through mybestbuy

The TV was a Christmas gift from my Son and Daughter in-law. It was set up by my older Son until I could get the Geek Squad out to finish the set up. Two gentlemen came and they were awesome.

EXCELLENT SERVICE..ON TIME..POLITE...QUICK..DID NOT MAKE A MESS...

Although I didn’t need their service, Mike was very professional in letting me know a time as well as Lvg his cell number. He also helped me cancel service.

Coleman and Kameron did a super job trouble shooting the set up and never gave up and then figured it out! They were wonderful!!!!!!!! They deserve a raise because they had such great attitudes, worked together and never gave up! Thanks so much to them I will request this duo always! Thank you!!!!

The agents had to help with my fire stick that wasn't loading.

The Geek Squad arrived on time, cleaned up shipping materials when finished and provided a tutorial for the Samsung 75" Neo-QLED TV. The TV is tricky since there is no numeric keypad on the remote, so the tutorial was much needed and appreciated.

Ever since the initial call it was all set up really easy. The job did not get done the first time but the Geek Squad was on it, they were determined to get it right and they certainly corrected the issue immediately there after. So grateful!!!!

The Geek squad agent adapted my tv to my cable box and control device then showed me how to use it efficiently.

The installers name is Robert! He was absolutely terrific and professional not only as an installer but checking that everything was in working order! He not only instructed me on how to operate the remotes, but also cleaned up his work area! A very good person who represents Best Buy in a very positive manner!

Agents were knowledgeable and set up my remote to my sound system quickly. They explained how to use the remotes and were extremely patient in making sure I understood. These two were A+.

The Geek Squad set up my tv and BluRay player - took the time to give me clear instructions. They were respectful and professional and for bonus points cleaned up after themselves. Thank you!

Great job. No problems. Friendly service. Respectful and in and out. Good teachers and patient too.

Your men did a first class job of the initial installation of my new TV,

Very satisfied with service and have used them before .

The agent installed new equipment to my TV. He was very knowledgeable. Gave me vital information on changes, that will help me get good performances when using my new equipment for the television.