Customer Ratings & Reviews

they a great job fixing the issue in my home theater

The tech expert installed our fire stick and connector to our Amazon account. Plus she demonstrated how to use it. She was top notch- personable and professional!

Just love your agents, the are so helpful, and patient. They always get the work done right away and ALWAYS ask is there anything else that might need work while we are here.

Dustin took the time to explain things very well. I appreciate that very much. Daniel was helpful too. Installation was great. They advice me in what else to get to improve my Wi-Fi and TV experience. Thank you!

I have had the Geek squad plan for years. They are very patient and helpful. I recommend this service for multiple devices. They understand that there many people who do not understand technology.

The agent was incredibly efficient, thorough. Had everything set up w smart tv & Roku players for all the tv installations in my home

The team got the old tv down and the new one up Bob did an awesome job untangling and organizing all the lines and got everything running

Wonderful experience. Assisted ahead of time by Aimee (Dublin store) talking me through the equipment I would need to set up my (18 year old) Phillips TV for Google Chrome Cast (the red, yellow, white)

Always there to help set up new equipment and service items like computers, cell phones and everything purchased at Best Buy. pleasant people working in the store and when visiting at your home.

Like always the agents came in and did their jobs professionally and expertly. They also answered my questions about the new TV.

Carson was really good! he set up the received and made all of the adjustments which produced an awesome sound experience. THANKS CARSON!!!

Matt was excellent, he recognized the problems I was having and figured it out.

Agents were professional, courteous and followed Covid protocol so that we felt safe. Both agents were patient with our questions and thorough with their instructions and demonstration.

The agents hooked up receiver & speakers in a timely manner. They explained how to use all devices. Very professional.

What a knowledgeable and profession/personal agent. Added Roku to my smart tvs. All done quickly & professionally.

The agent knew exactly what the problem was with my second smart tv and the broken reception we were experiencing daily.

Jeremiah was excellent. He fixed our home theater and then sonos system and did these in multiple rooms . Very happy

Ryan did a superb job of installing and updating all of our computer as well as electronic needs

Excellent: outstanding work ethics,above and beyond customer service representative and I wish I could find this service everywhere in life.

The agent connected my Apple TV to the new TV and completely set it up and taught me how to work it with the TV.