4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content
No content

Customer Ratings & Reviews

No content
  • In-Home Service

Video Device Setup

SKU:
5732350
Highly rated by customers for:
See Details

Customer reviews

Rating 4.7 out of 5 stars with 2629 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
95%
would recommend
to a friend

Customers are saying

Customers are impressed with the overall performance of the Video Device Setup, frequently praising the technicians' friendliness, expertise, and ability to get all devices working properly. The technicians also received positive feedback for their clear explanations of complicated systems and their skill in connecting various devices, including TVs, streaming boxes, and internet services. Many customers appreciated the thoroughness of the setup process. The service successfully addressed connectivity issues and ensured smooth operation of the new equipment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 2,629 reviews

  • Geek Squad very efficient.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped us install new firestick and update programs and apps. A huge help since it would have taken us hours to figure out!!

    This review is from Add-On Video Device Setup

    I would recommend this to a friend

  • Geek Squad upgraded my A/V system today

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve Barr is very good to work with assembiling HiFi gear and getting it all to work well together

    I would recommend this to a friend

  • The Geek Squad is very knowledgeable.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with the service provided by Aaron. My streaming services are now on my TV, I no longer have to watch programs on my iPad.

    I would recommend this to a friend

  • Very courteous and speedy install.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very prompt and helpful. We are thankful for the TTS Geek plan for several decades!

    This review is from Add-On Video Device Setup

    I would recommend this to a friend

  • Geek Squad to the rescue!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the second trip, the technician fixed the problem by changing the connections to the affected components. Halleluiah!!

    I would recommend this to a friend

  • Impressive Geek Squad Installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy delivered and set up a new TV system, connected our existing components of new components, and programmed our remote. A professional and satisfying experience.

    I would recommend this to a friend

  • Kudos to Geek Squad!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work!!!! Friendly, courteous, knowledgeable, did a great job getting us streaming!

    I would recommend this to a friend

  • Geek Squad Rules!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have referred all my tech needs to the Geek Squad for 15-20 years. That should tell you my level of confidence. I am always 100% satisfied.

    I would recommend this to a friend

  • The terrific squad.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't remember their names, but everyone you've sent to the house has been terrific.

    I would recommend this to a friend

  • Geek Squad installed two tvs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job and gave us much needed advice for sound system.

    This review is from Add-On Video Device Setup

    I would recommend this to a friend

  • Job well done!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really appreciated that our tv was set up well and ready for us to operate. They saved us a lot of headaches and were very helpful in the process.

    This review is from Add-On Video Device Setup

    I would recommend this to a friend

  • Geek Squad pros

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was setup quickly and professionally. They were friendly, but professional.

    This review is from Add-On Video Device Setup

    I would recommend this to a friend

  • Geek Squad is great1

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and very patient with my dumb questions.

    I would recommend this to a friend

  • Geek squad delivery and setup.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery of my tv and mounting of it on existing frame. Programming remote and setup of sound bar

    This review is from Add-On Video Device Setup

    I would recommend this to a friend

  • Geek Squad helped trouble shoot streaming TV quest

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad gets us. We appreciate their ability to relate and solve tech questions and issues.

    I would recommend this to a friend

  • Geek squad makes everything so easy!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible support!! They are so helpful and knowledgeable. Thank you!!

    I would recommend this to a friend

  • Set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent came on time for the appointment.very knowledgeable and explained everything.

    This review is from Add-On Video Device Setup

    I would recommend this to a friend

  • Great Customer Service by Armando and His Teammate

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Armando and his team member did a great job! Great customer service and they were super patient and pleasant.

    I would recommend this to a friend

  • Big problem for me. So easy for them.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent located reason my Insignia headphones were not working and repaired quickly. I could have spent hours of frustration!

    I would recommend this to a friend

  • Geek sguad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service awsome product would recomend geek sqaud and best biy

    This review is from Add-On Video Device Setup

    I would recommend this to a friend
Page 126, Showing 2,501-2,520 of 2,629 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.