Customer Ratings & Reviews

Geek squad was outstanding. The tech staff were polite, knowledgeable, extremely helpful, and positive.

The representative was great. The job was done efficiently and done right.

Elijah set up our computer products and did a fantastic job. He is very knowledgeable and explained everything very clearly. He was very thorough and respectful during the installation.

I spoke with a CSR who confirmed my eligibility for various services on my account and Best Buy took care of the rest. I have two rooms each having two 55+ inches each with a DVD player and Apple TV. Both systems work.

Mark from the Geek Squad came to our home and installed the DVD player. He showed us how to work the devise! We liked Mark, very, very helpful, he is welcome back anytime!

Dave, the technician from the Geek Squad did a terrific job hooking up my new television setup. He was very professional and patient with my questions. A great asset to Danbury Best Buy!

This is mt 2nd time reviewing this. The agent (Matt) arrived late but then proceeded to check all the wiring, set it up, get it registered, run through operation, give a quickie education course on how it works and advice on potential future uses plus much, much more. He really knew his stuff.

Geek Squad service is always top notch and their help with our firestick assembly was perfect!! They were very patient with us in explaining how the system worked.

Excellent service. Very pleased with your representative that installed my device. Very thorough with his explanation of the operation of my ROKU device on my TV.

The agent who installed my fire stick, I’m giving and rating of 10. And I will be requesting his services for future installation.

It took about 5 minutes to resolve the problem! Outstanding service!!!

Garret connected our TV after my wife and I had mounted it on our station.n

Fantastic service...my problem was t\solved...I can enjoy my television onceagain...

One of the best investments I have made...being apart of the Geek Squad service program provides a peace of mind that is only rivaled by the service rendered. These guys are great!

Service call was satisfactory, but I'm having continuing problems with this Sony TV I bought at Best Buy in San Carlos less than a year ago. The latest problem is that the sound on live TV keeps going silent for long periods and often from the time the set is turned on. I hesitate called Geek Squad to come out because the set might work when they try it. I

The Geek Squad is fabulous and very dedicated to their mission of providing outstanding service to their customers with

Service person very knowledgeable. Zip zip and everything was done. Only problem I had was try to learn the procedure of turning off my DVD and returning to my Spectrum channel. Not being a tech geek my understanding and the explanation by the service person were not quite on the same frequency. My learning is by repetition and trial & error, but service person did not have adequate time.

The Geek Squad Team always presents themselves in a professional manner. I appreciate the advance call letting you know they are in route and the courtesy manner in which they interact with you. I went from 4 to 1 remote during this service, so I am happy, happy, happy.

Set up our three Roku devices and instructed how to YouTube etc.

Great job. No problems. Friendly service. Respectful and in and out. Good teachers and patient too.