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Customer Ratings & Reviews

SKU:
5732350

Customer reviews

Rating 4.7 out of 5 stars with 2628 reviews

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95%
would recommend
to a friend

Customers are saying

Customers are impressed with the overall performance of the Video Device Setup, frequently praising the technicians' friendliness, expertise, and ability to get all devices working properly. The technicians also received positive feedback for their clear explanations of complicated systems and their skill in connecting various devices, including TVs, streaming boxes, and internet services. Many customers appreciated the thoroughness of the setup process. The service successfully addressed connectivity issues and ensured smooth operation of the new equipment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,628 reviews
  • Rated 5 out of 5 stars

    Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gentlemen, that came were very professional and diligent. Got the job done immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is amazing! Great support!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THe sound bar and additional service was excellent. We are impressed with Geek Squad service. Please see our other review for further information. The team who completed our service was the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soumd Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed new sound bar and cable Explained here to two 70 plus seniors how it is and any Other details Also a cable fir sound bar Answered our questions Patient Excellent Kyle was person

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech Agreement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted two tv's set up service programed the remotes, hauled away the old electronics Great job, the best $200 i ever spent Highly Recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ring doorbell service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eddie arrived early and quickly and professionally corrected the issue that I was having.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed this item quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad installed this item quickly and did a great job. I love the echo show but every so often it quits working and I have to recycle it other than that I would’ve given it a five star.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad is very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This setup is part of a series of problems encountered when I purchased a new smart TV. Even though it has been a long time getting straightened out every one of the techs has been on time, professional, and very knowledgeable. I would recommend the geek squad to anyone who needs technical help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my new sound bar and Blu Ray player. He obviously knew exactly what he was doing as he had everything functioning in a matter of minutes. He gave me instructions and time to practice using the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed up all my tv’s

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek did an excellent job fixed everything I needed and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Roku units quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service technician did a great job. He arrived on time and installed the units promptly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed our Roku

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by Marco ! Intelligent & kind! Explained how to work everything compassionately to us older folks:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad to the rescue.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast and precise work should have been using these guy a long time ago

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only use the Geek Squad. They are professional,knowledgeable & get it right the first time. They take time to explain how to use items if you are not familiar with all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Ive mounted my new TV and connected all my devices. He was polite, knowledgeable, efficient and then some. Can't say enough good about him. Oh, and it's a great TV as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They got both tvs so I can use them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up both tvs so I have had little trouble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blu Ray Installation

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed a new Blu Ray player quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You cannot go wrong with Geek Squad agents.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great. Unfortunately, the unit didn't work with either tvs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected the tv and set my remote. Couldn't have asked for better service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Techs were amazing. They were patient, friendly, and knew what to do with setting up TV, Roku, and Roku sticks. They were able to connect my laptop and phone to the TV. Great guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service as usual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always have Geek Squad set up my techy stuff. They always do an amazing job.

    I would recommend this to a friend