Customer Ratings & Reviews
- SKU:
- 5732350
Customer reviews
Rating 4.7 out of 5 stars with 2629 reviews
(2,629 customer reviews)to a friend
Customers are saying
Customers are impressed with the overall performance of the Video Device Setup, frequently praising the technicians' friendliness, expertise, and ability to get all devices working properly. The technicians also received positive feedback for their clear explanations of complicated systems and their skill in connecting various devices, including TVs, streaming boxes, and internet services. Many customers appreciated the thoroughness of the setup process. The service successfully addressed connectivity issues and ensured smooth operation of the new equipment.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad installed my Hulu on my tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brian came & I couldn't have asked for any better service. He was patient, took his time to answer my many questions, and left me feeling that the $100.00 I spent was well worth it. I'm glad he was sent to my house that day.
I would recommend this to a friendRated 5 out of 5 stars
The Geek Squad is the best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two Geek Squad technicians were very prompt and on time. They did an excellent job installing the Firestick on our TV and hooked up our printer to the internet and WiFi. The guys were very polite and professional. We will use the Geek Squad in the future if we need anything electronic or computer related installed.
I would recommend this to a friendRated 5 out of 5 stars
love my Geek!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Joseph took time to research my Tivo system and put it together perfectly. He helped me understand how to use it and even came back when I couldn't get part of it to work. I will use the Geek squad again. The exceeded my expectations!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad agent did an outstanding job. Very professional and friendly.!!!
I would recommend this to a friendRated 5 out of 5 stars
All synced up!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV and sound bar all in sync now. Audio and picture also in sync now.
I would recommend this to a friendRated 5 out of 5 stars
Hooray for the Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad is fabulous and very dedicated to their mission of providing outstanding service to their customers with
I would recommend this to a friendRated 5 out of 5 stars
Geek squad mounted my new TV on the wall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my TV and connected it up. At a later date , they came and helped walk me through how to use apps on the TVs when I switched off of cable television .
I would recommend this to a friendRated 5 out of 5 stars
Good work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was helpful and efficient. He installed the Roku and asked if I had questions
I would recommend this to a friendRated 5 out of 5 stars
ROQU INSTALLATION
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed ROQU sticks on my tv's and explained how to operate the new system.
I would recommend this to a friendRated 5 out of 5 stars
firesticks installation geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.professional showed up on tme set up 2 firesticks and showed me how to use. thankful for geek squad
I would recommend this to a friendRated 5 out of 5 stars
The Geeks Conquered!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He did great. Had a little trouble understanding the function. Another technician came. Amazing people are working for you. Treat them well!
I would recommend this to a friendRated 5 out of 5 stars
I love Chris!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Chris is a Geek Squad star. Don’t know what I would do without him! Every time I have a problem, he figures it out and takes the time to explain what I need to do.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad mounted our 82" TVperfectly on our wall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Arriving in their Covid 19 protective garb, the 2 Geek Squad guys mounted our new Samsung 82" TV on our new movie room wall in the exact spot we wanted it. They then connected it up to our AT& T-TV device making sure it was also connected to our Wi-Fi. Then fine tuned everything, before giving us basic instruction on the use of the various remotes, etc. Finally they cleaned up any wire cuttings, packaging materials, and excess hardware. And finally wiped down all areas they had come in contact with with sanitizer. Well done, with safety of all in mind.
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.
Rated 5 out of 5 stars
Thanks for the tutorial.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad on time and after installing our fire stick, gave us a tutorial on how to navigate to find our favorite shows.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is amazing! Great support!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THe sound bar and additional service was excellent. We are impressed with Geek Squad service. Please see our other review for further information. The team who completed our service was the best!
This review is from Add-On Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Installed tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geeks mounted our new TV and programmed the remote. They were efficient. Highly recommend them to others.
I would recommend this to a friendRated 5 out of 5 stars
I ♥ my geek!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek who came is named Michael. He was fantastic and took care of us so well. My husband is 84 and at times is stuck in the 1960's. Michael took the time to explain everything about the Roku he installed for us, and make my husband try a few things a couple of times each so he could understand. He even went so far as custom naming our HDMI inputs to "cable box" and "Roku" so we couldn't get confused. If I could request him, specifically, I would - and if I need help again, I will try to.
I would recommend this to a friendRated 5 out of 5 stars
Awesome team at Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They always do a great job. Very professional. They always answer all my questions and help me figure out things about the device. I would highly recommend them to friends and family.
I would recommend this to a friendRated 5 out of 5 stars
On time, friendly and efficient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents got my home networking and 5 TV;s set up, running and tested to my satisfaction prior to leaving. They did everything they said they would do. Received consistent notifications of arrival time as well.
I would recommend this to a friendRated 5 out of 5 stars
Good work setting up firesticks and explaining use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job. No problems. Friendly service. Respectful and in and out. Good teachers and patient too.
I would recommend this to a friend
