Customer Ratings & Reviews

fast and precise work should have been using these guy a long time ago

Excellent customer service from installers saw my equipment and diagnosed the problem and fixed it in a timely manner.They arrived as scheduled on time.

Reprogramming my 2020 Harmony Universal Remote was a quick job for the super technician who installed the new Samsung TV. "No problem." he said. And it wasn't. Just great efficiency! Thank you very much.

The agent installed a new Blu Ray player quickly and efficiently.

I had several TVs that needed to be mounted on walls. These guys do a great job and are prompt. I used my totaltech membership so the TV installations were at no additional cost to me.

The technicians that came to my house were fantastic. They knew what they were doing, punctual, polite and clean. What I didn’t like was the price I was charged by Best Buy. I paid an annual fee for what was always free Geek Squad service. I will not renew it in the future.

The person that connected my dvd player to my tv was very, very nice and friendly. Also professional. He was very knowledgeable. He is a credit to your organization.

Customer service was patient with my issue and appointment was confirmed

The two Geek Squad technicians were very prompt and on time. They did an excellent job installing the Firestick on our TV and hooked up our printer to the internet and WiFi. The guys were very polite and professional. We will use the Geek Squad in the future if we need anything electronic or computer related installed.

The agents were great. Unfortunately, the unit didn't work with either tvs.

Our two Geek Guys are the best. They are the most fabulous men Best Buy could have hired. Extremely knowledge, cordial and listen to what you are saying. Their work was completed quickly and the quality of workmanship is outstanding.

Chris set up my ROKU and did a fantastic job. He explained everything to me in layman's language and I greatly appreciated that. HE made sure I could work my new device and encouraged any questions I may have had.

The Geek Squad service technician did a great job. He arrived on time and installed the units promptly.

Very professional individuals. Knew exactly what to do to fix my TV.

The Geek Squad mounted two tv's set up service programed the remotes, hauled away the old electronics Great job, the best $200 i ever spent Highly Recommended

The agents connected the tv and set my remote. Couldn't have asked for better service.

Installed new sound bar and cable Explained here to two 70 plus seniors how it is and any Other details Also a cable fir sound bar Answered our questions Patient Excellent Kyle was person

It took two visits, but they finished the job with success.

I love this new Roku video app, I should have gotten rid of cable a long time ago! The technician was pleasant, professional, and the installation in adequate time frame.

Highly recommend the geek squad very fast, accurate, courteous, and get the job done