Customer Ratings & Reviews

Great job. No problems. Friendly service. Respectful and in and out. Good teachers and patient too.

Service assistance in store and on at home setup was perfect! Both individuals were extremely knowledgeable, helpful, and skilled. I am very happy!

The agent went through the process with me on getting the Roku remote to control the TV. He got the sound to work and explained how to do it. He was an excellent teacher.

The representative was great. The job was done efficiently and done right.

It was set up in 20 minutes. We did not get instructions on how to run the smart tv. Had to call Geek Squad for setup. Would have been better to install and set up at same time. Had to wait an extra week to use.

I am not a techie so I needed a Geek person to install my ROKU for me. He did so very competently and took the time to patiently teach me how to use the new (to me) device. I have complete confidence in his performance.

As always, I am very pleased! CJ was professional and friendly. He answered all my many questions and solved the problem quickly! Thank you, CJ!

Our Geek Squad technician, Barron, was the very best! He knew all the answers to our questions, was quick in getting the remote programmed & showing us all the tweeks of our new Sony TV. Barron was neat & respectful too

I "LOVE" the Geek Squad. They do an awesome job & spent time explaining everything I needed to know. I could not have done it without them!!

The agents set up the new Xfinity boxes on my TVs. The first tech (Cody) recognized immediately that Xfinity had not sent the right box for my main TV, and he talked with Xfinity to straighten it out and get the correct box sent out. When I got the 2nd box, I re-scheduled, and Sean installed both boxes and made sure everything was working correctly, They were great, and a godsend for this tech-challenged senior. Thanks!

Agent professional and knowledgeable and able to get me hooked up to direct tv streaming. Explained use of remote and anseeted all my questions.

Garret connected our TV after my wife and I had mounted it on our station.n

Game device set up was done very efficiently and quick.

The task was to set up my entertainment system after a move. The tech guy seemed to enjoy the setup, but couldn't get my Tivo set up. I was tasked with checking with Tivo, which I did. Technician promised to come back to finish the job, but never did.

The customer service rep who came to my home to get me set up did a quick, efficient job...and she was great to work with!

It took about 5 minutes to resolve the problem! Outstanding service!!!

Agent did excellent job of explaining how to use the Sony Blu-Ray player.

The technician was very knowledgeable and set up our new receiver perfectly. She also set up the remote controls to operate as easily as possible.

The agents helped us set up several streaming devices and showed us how to get the most shows etc .

Great service as usual! I use Geek Squad for all my electronics setups and issues and never disappointed with their service.