Customer Ratings & Reviews
- SKU:
- 5732350
Customer reviews
Rating 4.7 out of 5 stars with 2629 reviews
(2,629 customer reviews)to a friend
Customers are saying
Customers are impressed with the overall performance of the Video Device Setup, frequently praising the technicians' friendliness, expertise, and ability to get all devices working properly. The technicians also received positive feedback for their clear explanations of complicated systems and their skill in connecting various devices, including TVs, streaming boxes, and internet services. Many customers appreciated the thoroughness of the setup process. The service successfully addressed connectivity issues and ensured smooth operation of the new equipment.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Geek Squad listens.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The rep was great. He dealt with the setup, but then answered some other relevant questions I had as a new Geek member. Thanks for your patience.
I would recommend this to a friendRated 5 out of 5 stars
He came, he saw, he fixed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He knew the system, he fixed it in short order, he taught me to do it myself. A painless experience. He was also a nice guy.
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He was very, very helpful and efficient. I was very satisfied with his work.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad has great technician!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very knowledgeable and solved my problem very quickly.
I would recommend this to a friendRated 5 out of 5 stars
Visit to my home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech made it look so easy. Was friendly and very efficient. Thank you
I would recommend this to a friendRated 5 out of 5 stars
Great streaming installation!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents did a great job installing the fire sticks and loading streaming. They were very friendly and explained how to operate the basics. The system logged itself out a couple of weeks later and another agent came out and showed us how to log in so that if it did again, we could log back in outselves. We REALLY like the Geek Squad!
I would recommend this to a friendRated 5 out of 5 stars
5G Home Internet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dan & Derek did a great job setting up my Verizon 5G internet service and adjusting my TV antenna. They were professional and courteous!
I would recommend this to a friendRated 5 out of 5 stars
Great installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The team who installed our Kitchenaid were wonderful. They removed the old dishwasher and hooked up the new one seamlessly and were very personable. They left the floor spotless which I also appreciated.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Rocks!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my tv and installed a dvd player in another room!!
I would recommend this to a friendRated 5 out of 5 stars
Superior Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technician was professional and able to explain functions in plain English and make sure I could operate all functions.. Best service I have every had!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technicians came and did their job without a hitch. I would definitely recommend for installation.
I would recommend this to a friendRated 5 out of 5 stars
Roku
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad did a thorough job of installing and showing us how to work the system (Roku),
I would recommend this to a friendRated 5 out of 5 stars
Receiver setup.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service tech was polite and professional. Tech was informative.
I would recommend this to a friendRated 5 out of 5 stars
Firestick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technicians setup the Firestick to the television quickly and answered my questions patiently and thoroughly.
I would recommend this to a friendRated 5 out of 5 stars
NO WORRY INSTALLATION
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely professional team of installers. I felt very confident after the set up!! A great team!!
I would recommend this to a friendRated 5 out of 5 stars
This team works great together!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two person team did a great job installing our wall tv. We were very impressed.
I would recommend this to a friendRated 5 out of 5 stars
Took care of my connection problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Connected my sound bar and adjusted the settings and instructed me in how to adjust it. Also discovered and fixed a problem connection between the TV and the cable.
I would recommend this to a friendRated 5 out of 5 stars
THE BEST!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding! Very happy with their service! Couldn’t get behind my tv to install and was saved.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad was very professional.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Working well with little difficulties. Good purchase.
I would recommend this to a friendRated 5 out of 5 stars
Programing a remote control
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent programmed my remote control to all my devices and taught me how to use it. He was very patient and attentive to my needs.
I would recommend this to a friend