Customer Ratings & Reviews

The Geek Squad agent surpassed my expectations, was very professional and listened to my questions and responded to my concerns.

Service assistance in store and on at home setup was perfect! Both individuals were extremely knowledgeable, helpful, and skilled. I am very happy!

The agents mounted my tv and installed a dvd player in another room!!

I love this new Roku video app, I should have gotten rid of cable a long time ago! The technician was pleasant, professional, and the installation in adequate time frame.

The agents helped us set up several streaming devices and showed us how to get the most shows etc .

Arriving in their Covid 19 protective garb, the 2 Geek Squad guys mounted our new Samsung 82" TV on our new movie room wall in the exact spot we wanted it. They then connected it up to our AT& T-TV device making sure it was also connected to our Wi-Fi. Then fine tuned everything, before giving us basic instruction on the use of the various remotes, etc. Finally they cleaned up any wire cuttings, packaging materials, and excess hardware. And finally wiped down all areas they had come in contact with with sanitizer. Well done, with safety of all in mind.

The agent setup my appointment quickly. I would recommend to any of my Valley friends

They always do a great job. Very professional. They always answer all my questions and help me figure out things about the device. I would highly recommend them to friends and family.

Working well with little difficulties. Good purchase.

The customer service rep who came to my home to get me set up did a quick, efficient job...and she was great to work with!

The geek who came is named Michael. He was fantastic and took care of us so well. My husband is 84 and at times is stuck in the 1960's. Michael took the time to explain everything about the Roku he installed for us, and make my husband try a few things a couple of times each so he could understand. He even went so far as custom naming our HDMI inputs to "cable box" and "Roku" so we couldn't get confused. If I could request him, specifically, I would - and if I need help again, I will try to.

The agents got my home networking and 5 TV;s set up, running and tested to my satisfaction prior to leaving. They did everything they said they would do. Received consistent notifications of arrival time as well.

Great service as usual! I use Geek Squad for all my electronics setups and issues and never disappointed with their service.

Agent professional and knowledgeable and able to get me hooked up to direct tv streaming. Explained use of remote and anseeted all my questions.

Geek squad inspected my Apple TV connection and reset them. The connection settings were my problem. In doing so I regain access to my feed and can watch programs again. Thank you very much and your guys did a great job!

He knew the system, he fixed it in short order, he taught me to do it myself. A painless experience. He was also a nice guy.

Technicians came and did their job without a hitch. I would definitely recommend for installation.

Geek squad did a thorough job of installing and showing us how to work the system (Roku),

The Service was prompt, accurate and professionally done.

I am not a techie so I needed a Geek person to install my ROKU for me. He did so very competently and took the time to patiently teach me how to use the new (to me) device. I have complete confidence in his performance.