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Customer Ratings & Reviews

SKU:
5732350

Customer reviews

Rating 4.7 out of 5 stars with 2628 reviews

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95%
would recommend
to a friend

Customers are saying

Customers are impressed with the overall performance of the Video Device Setup, frequently praising the technicians' friendliness, expertise, and ability to get all devices working properly. The technicians also received positive feedback for their clear explanations of complicated systems and their skill in connecting various devices, including TVs, streaming boxes, and internet services. Many customers appreciated the thoroughness of the setup process. The service successfully addressed connectivity issues and ensured smooth operation of the new equipment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 2,628 reviews
  • Rated 5 out of 5 stars

    EDWARD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very knowledgeable and set up our new receiver perfectly. She also set up the remote controls to operate as easily as possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This team works great together!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two person team did a great job installing our wall tv. We were very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very knowledgeable technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad technician, Barron, was the very best! He knew all the answers to our questions, was quick in getting the remote programmed & showing us all the tweeks of our new Sony TV. Barron was neat & respectful too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent took care of installing this item, and a Ring doorbell as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5G Home Internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dan & Derek did a great job setting up my Verizon 5G internet service and adjusting my TV antenna. They were professional and courteous!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT local staff, useless call center

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALL of the staff at the College Station store are EXCELLENT representatives of your chain. Everyone from the managers to the installers and repair people go above and beyond to accommodate my unique situation. The "call center", on the other hand, are useless and make getting ANYTHING done almost an impossibility.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were fantastic. Arrived on time, very proficient in their work and answered any of the questions I had and cleaned up beautifully b4 they left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NO WORRY INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely professional team of installers. I felt very confident after the set up!! A great team!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removed all the old vcr/dvd cables and player, and then installed the new Blu-ray player. They also made sure it was functioning properly. Thanks geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Firestick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians setup the Firestick to the television quickly and answered my questions patiently and thoroughly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding! Very happy with their service! Couldn’t get behind my tv to install and was saved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt phone service and appointment time but we ended up getting it done ourselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dvd installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was efficient and personable and perfect. And they spoke English clearly! I could never have done what they did and so efficiently. They tested everything. Cleaned up after themselves and even write a mask because someone in the house is on chemo. HIGHLY RECOMMEND these 2 from the Hialeah office. Christina was one of them. Unfortunately I can't remember the other name. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    McSynced.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy once they showed us how. Great video synced with sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    recommend their work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent advice, called before arrival, will come back tomorrow to finish the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was professional and able to explain functions in plain English and make sure I could operate all functions.. Best service I have every had!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service!!!!!! Everything was done quickly and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was exceptionally professional, and very attentive to the needs of their customer, me. They were on time, and new exactly what was needed to be done and also spent time answering my questions. One of the team members left me his name and phone number in case I had and questions. And I did a week later, called him and he returned my call immediately. So glad I am a subscriber to the Tech team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team who installed our Kitchenaid were wonderful. They removed the old dishwasher and hooked up the new one seamlessly and were very personable. They left the floor spotless which I also appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He was was quick in doing above tasks.s.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris from 3rd party helped me adding cameras to hub nest and mirroring my cellphone to tv. He,s the best.

    I would recommend this to a friend