Customer Ratings & Reviews

i could not have asked for a better service tech to help install our equipment.. he was knowledgeable, friendly and very patient with a couple of seniors that really are tech deficient... thank you Joe the tech

Great guy he did a wonderful job. Very nuce, and helpful. ...............................

The Geek squad person was helpful ,nice and got all we needed to get the devices up and running . Very knowledgeable.

As always, Parker did an excellent job! He installed our antenna quickly and easily.

The agent set up my DVR and related equipment and explained the operation steps as well.

Absolutely professional and knowledgeable! Very prompt on time with a call ahead to ensure tech visit went well. Will not hesitate to use them in the future when needed!

Arrived on time - personable - knowledgeable - work done in a flash!

Mahindra was excellent. He called early to confirm the appointment and arrived on time. He was extremely polite, and set up the 3 port HDMI quickly. During the installation, he walked me through the process, and answered any questions I had. He also had me switch between the devices, so that I was confident that I could use the product easily. he was very patient.

Some of the best quality work I've ever seen. Technician were very knowledgeable and took great pride in the installation. They went way above and beyond to insure that I was happy. Took the time to explain what they were doing and why it had to be done that way. Explained how to operate my devices, and did not rush through anything. If i could remember there name I would definitely request them to come back for future installations.

I purchased 2 flat screens and a stand for the larger one for my rental condo. Scheduled delivery, set up, installation, connection to various devices, haul away old tube TVs, etc. through my Total Tech Support. The geek squad tech actually called me the night before to verify exactly what I needed (amazing!). He was on time, professional, courteous, and honest. The DVR/VCR was an older model and not compatible with the new TV’s so he made sure the account was credited (not knowing it was free in my total tech support).

Installed a dvd player and explained all of the functions of it.

The Geek Squad Guys did a great job replacing our old Blu-ray DVD player with our new 4K Ultra HD Blu-ray DVD player. It was more than a simple swap out as they needed remove the old DVD player from our existing surround sound system and connect and recalibrate the new player to both the old surround sound system and our new 4K HDR OLED TV. In short order they had everything working, playing and sounding awesome!

He set up and explained tv operations and was VERY patient with us seniors!

We're a lot ignorant when it comes to new technology. Our Greek Squad representative was understanding and patient and got our devices started and working for us. He was very knowledgeable and quick.

The Geek Squad that came to our home had to park in the next block due to infrastructure construction on our street. He arrived was pleasant set Roku up for us explained every thing. We are tech challenged he was very patient. We are very appreciative for his time and guidance. Have been enjoying Roku since thanks to him.

THANK YOU for setting up my new Sony TV !! Your expertise and quick setup was greatly appreciated. I LOVE my new Sony TV !!

The agents installed our Roku and moved our old Roku to my husbands TV.

The Geek Squad people that came to my home and did the installation were terrific! Professional, knowledgeable, and super friendly (particularly, Greg!) And the job was done flawlessly!

The two agents were professional and knowledgeable. I am very pleased with the senior agent (years in service). He was quite helpful and went above to assist. He helped me understand how to use the remote to take advantage of the service. I had never had anyone advice me or introduce me to this. The newer agent was helpful. I am very pleased with the service.

Competent, efficient, he got what we wanted done which was to install our roku. He was positive and friendly. I would request him again. Jan Schwarz Joel Schwarz