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  • In-Home Service

Video Device Setup

SKU:
5732350
Highly rated by customers for:
See Details

Customer reviews

Rating 4.7 out of 5 stars with 2629 reviews

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95%
would recommend
to a friend

Customers are saying

Customers are impressed with the overall performance of the Video Device Setup, frequently praising the technicians' friendliness, expertise, and ability to get all devices working properly. The technicians also received positive feedback for their clear explanations of complicated systems and their skill in connecting various devices, including TVs, streaming boxes, and internet services. Many customers appreciated the thoroughness of the setup process. The service successfully addressed connectivity issues and ensured smooth operation of the new equipment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,629 reviews

  • The best service technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciate the techs that came out to help me with the portal installation. All there help an informed knowledge of the system was very helpful. Thanks so much

    I would recommend this to a friend

  • Geek Squad did a great job. You trained them well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed our Roku and moved our old Roku to my husbands TV.

    I would recommend this to a friend

  • Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks were terrific! Can’t say enuf good things about them. Very appreciative. They certainly went the xtra mile for us.

    I would recommend this to a friend

  • Exceptional In-House Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents were professional and knowledgeable. I am very pleased with the senior agent (years in service). He was quite helpful and went above to assist. He helped me understand how to use the remote to take advantage of the service. I had never had anyone advice me or introduce me to this. The newer agent was helpful. I am very pleased with the service.

    I would recommend this to a friend

  • Got it all done and it is working for us. Thanks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We now have cut the cord. Saving over $50. per month. The programs are what we watch and it was so easy. Doug came and then the Geek squad and we are dish free.

    I would recommend this to a friend

  • Fast and excellent service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek Squad Associate was on time, personable and set up our new Roku quickly. before leaving he took enough time to demonstrate those things we needed to know to operate it successfully.

    I would recommend this to a friend

  • Geek squad installed device quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad that came to our home had to park in the next block due to infrastructure construction on our street. He arrived was pleasant set Roku up for us explained every thing. We are tech challenged he was very patient. We are very appreciative for his time and guidance. Have been enjoying Roku since thanks to him.

    I would recommend this to a friend

  • Geek squad was very helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chaz added Apple TV and set us up on our outdoor tv. Chaz was polite and very helpful.

    I would recommend this to a friend

  • THANK YOU

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job Could not have done it without them They explained everything in language I could understand

    I would recommend this to a friend

  • Installation went quickly and smoothly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went quickly and smoothly. Also, it was helpful to have the Best Buy folks pick up the old clothes dryer and Sony Console TV for disposal. Saved by back a lot of pain.

    I would recommend this to a friend

  • Very professional. Went above and beyond!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional. Respecting social distances and wore masks. Took time to make sure TV was centered on the wall and that all devices worked.

    I would recommend this to a friend

  • Good job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an odd situation with trying to connect a cd player, but the tech was able to figure it out which made us really happy.

    I would recommend this to a friend

  • Servive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work. Very knowledgeable. Very friendly, polite, and helpful

    I would recommend this to a friend

  • blue ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the blue player quickly and efficiently and explained how to use it.

    I would recommend this to a friend

  • Geek Squad installed new firs TV stick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work & associates were very skilled & preformed expert service. Very helpful with setup & training

    I would recommend this to a friend

  • Millers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My GEEK SQUAD professional is Timon. He's very knowledgeable and patient. Does a great job explaining the product.

    I would recommend this to a friend

  • Reset and adjusted Ring canera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable technician and great service; Completed quickly and efficiently

    I would recommend this to a friend

  • Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Punctual, polite, informative & was very professional & knowledgeable.

    I would recommend this to a friend

  • Knowledge techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Very knowledge techs. Wonderful

    I would recommend this to a friend

  • GEEK SQUAD Installed my Roku stick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent successfully hooked up my smart tv to a Roku stick and was good about explaining everything I needed to know.

    I would recommend this to a friend
Page 24, Showing 461-480 of 2,629 reviews
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