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Customer Ratings & Reviews

SKU:
5732350

Customer reviews

Rating 4.7 out of 5 stars with 2628 reviews

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95%
would recommend
to a friend

Customers are saying

Customers are impressed with the overall performance of the Video Device Setup, frequently praising the technicians' friendliness, expertise, and ability to get all devices working properly. The technicians also received positive feedback for their clear explanations of complicated systems and their skill in connecting various devices, including TVs, streaming boxes, and internet services. Many customers appreciated the thoroughness of the setup process. The service successfully addressed connectivity issues and ensured smooth operation of the new equipment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 2,628 reviews
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I need anything electronically install I usually Call The Geek squadTo do the installationBecause of their professionalism

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great! The Geek Squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed a DVD player to our TV that goes through a sound bar that we could not figure out. They followed all of the COVID 19 rules and were extremely nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were great, answered all questions , cleaned up boxes etc. very efficient and pleasant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our DVR quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected the Fire box and Fire stick, programmed it and explained how it worked. They were very knowledgeable and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Proficiencies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad connected the TV to all other devices. They were very efficient and obviously very skilled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with this TV setup service in my home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home visit to help get my TV working as I wanted.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She did what I wanted and did it quickly and well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROKU Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed Roku Ultra to my Sony Bravia TV. Thorough, knowledgeable, and very pleasant!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledge techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Very knowledge techs. Wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Servive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work. Very knowledgeable. Very friendly, polite, and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD IS THE BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEK SQUAD ARRIVED ON TIME, INSTALLED THE ROKU STICK AND EXPLAINED TO US ALL WE NEED TO KNOW ABOUT STREAMING. SHE TOOK HER TIME AND WAS PATIENT WITH US AS WE TOOK NOTES. SHE OFFERED HER CELL PHONE NUMBER TO US JUST IN CASE. SHE WAS VERY NICE AND VERY KNOWLEDGEABLE. SHE IS A KEEPER

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nathaniel from Geek Squad set up my Chromecast on my TV. He did a great job. I really love being able to count on the Geek Squad for my technical needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was very helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chaz added Apple TV and set us up on our outdoor tv. Chaz was polite and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up streaming.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped us to get Streaming set up on both of our TV's and was very knowledgeable and polite in what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reset and adjusted Ring canera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable technician and great service; Completed quickly and efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek guy....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a network Neanderthal. I don't know the difference between TikTok and Tik Taks..... My smartphone has a dumb operator. The guy was on time, very patient, full of information, and very pleasant.... Bada bing Bada boom.... Would use them again in a heartbeat. I'm sorry I have only two thumbs to give....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service went smoothly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all my devices. Helped me with several computer issues as well. I’m a senior living in a rural area and need help often. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THANK YOU

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job Could not have done it without them They explained everything in language I could understand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    blue ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the blue player quickly and efficiently and explained how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks were terrific! Can’t say enuf good things about them. Very appreciative. They certainly went the xtra mile for us.

    I would recommend this to a friend