Customer Ratings & Reviews
- SKU:
- 5732350
Customer reviews
Rating 4.7 out of 5 stars with 2628 reviews
(2,628 customer reviews)to a friend
Customers are saying
Customers are impressed with the overall performance of the Video Device Setup, frequently praising the technicians' friendliness, expertise, and ability to get all devices working properly. The technicians also received positive feedback for their clear explanations of complicated systems and their skill in connecting various devices, including TVs, streaming boxes, and internet services. Many customers appreciated the thoroughness of the setup process. The service successfully addressed connectivity issues and ensured smooth operation of the new equipment.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Best tech help!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Verizon sent us 3 unsolicited “new” set top boxes. Jake of the Geek Squad came to the house to install them for us. He was very professional & told me a lot about the boxes provided to us. I would give him more than 5 stars if it were possible.
I would recommend this to a friendRated 5 out of 5 stars
Coordinated complete set-up.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two techs sent were fantastic. They were professional, knowledgeable, and very friendly. They came in, looked over my situation, quickly moved to get all units set up and programmed properly, then most importantly: explained everything in detail and wrote it down for future reference.
This review is from Add-On Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Solved Issues and Enhanced A/V devices
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jeff diagnosed some bugs in our audio/video system and devised solutions to not only solve some issues, but he enhanced the performance our devises. Great Service again from the Geek Squad!
This review is from Add-On Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Quality and Professionalism
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your rep did a great job of “untangling” issues with a soundbar installation that were complicated by my experience skilled efforts. He not only installed the Bose soundbar quickly, he set everything up to work easily through one remote. Many thanks for his professional and quality work.
I would recommend this to a friendRated 5 out of 5 stars
The best service technician
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really appreciate the techs that came out to help me with the portal installation. All there help an informed knowledge of the system was very helpful. Thanks so much
I would recommend this to a friendRated 5 out of 5 stars
Millers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My GEEK SQUAD professional is Timon. He's very knowledgeable and patient. Does a great job explaining the product.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad,
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were great, moved out old tv completely setup new 85 inch Sony tv and connected Blu-ray, Bose system Dvr etc. very professional and knowledgeable also very pleasant.i would recommend using the geek squad ,worth every cent. Would use them again ,great job thanks again.
This review is from Add-On Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Got it all done and it is working for us. Thanks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We now have cut the cord. Saving over $50. per month. The programs are what we watch and it was so easy. Doug came and then the Geek squad and we are dish free.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Set Up My TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad set up my TV very well. The technicians were very efficient and professional.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad member was very knowable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.set up apps for me and showed me how to access the Samsung TV
I would recommend this to a friendRated 5 out of 5 stars
GEEK SQUAD Installed my Roku stick.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent successfully hooked up my smart tv to a Roku stick and was good about explaining everything I needed to know.
I would recommend this to a friendRated 5 out of 5 stars
Very professional. Went above and beyond!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were very professional. Respecting social distances and wore masks. Took time to make sure TV was centered on the wall and that all devices worked.
I would recommend this to a friendRated 5 out of 5 stars
Roku tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad came out and installed my Roku tv device and answered all my questions.
I would recommend this to a friendRated 5 out of 5 stars
Fast and excellent service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Greek Squad Associate was on time, personable and set up our new Roku quickly. before leaving he took enough time to demonstrate those things we needed to know to operate it successfully.
I would recommend this to a friendRated 5 out of 5 stars
Knowledgeable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very polite, wearing mask, on time, patience, and helping us how to use the remote. I extremely recommend to everyone.
I would recommend this to a friendRated 5 out of 5 stars
Installation went quickly and smoothly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation went quickly and smoothly. Also, it was helpful to have the Best Buy folks pick up the old clothes dryer and Sony Console TV for disposal. Saved by back a lot of pain.
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent quickly hung my televsion. Much apperciated service.
I would recommend this to a friendRated 5 out of 5 stars
GREAT JOB
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kenny was very knowledgeable & patience with customer
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Update
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent installed my Christmas present of an updated Apple TV. All went without a hitch and viewing back in style
I would recommend this to a friendRated 5 out of 5 stars
It had taken no time to install this DVD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ariel Gil had installed. Plus, showed me how to operate the DVD Player. Explained very clearly He is the "Best".
I would recommend this to a friend