Customer Ratings & Reviews

Absolutely professional and knowledgeable! Very prompt on time with a call ahead to ensure tech visit went well. Will not hesitate to use them in the future when needed!

Curtis was our technician and he was wonderful to work with. He answered all our questions, asked questions before performing the work, and did a great job. I hope he gets points for being polite, courteous, and efficient. He brought a new TV for us that we purchased from Best Buy and also moved our older TV to the bedroom and totally set it up. Everything is working beautifully.

Installation and calibration of Starlink satellite

Scotty & Bobbie did a great job. They answered all of my questions and were extremely diligent with their COVID safety protocols.

Heather is the best very helpful and great knowledge of all products

The technician was extremely patient and knowledgeable. He took time to explain each step of the process in getting to the results we were wanting. He showed us the connections that were needed and the cables with their various names of the kinds of terminals. He was never condescending of our low level of technical knowledge.

The agent was wonderful. She set up my laptop and checked out my desk top and everything works just fine.

Dave is exceptional. Very knowledgeable. Let me know what time he would arrive

The Geek Squad people that came to my home and did the installation were terrific! Professional, knowledgeable, and super friendly (particularly, Greg!) And the job was done flawlessly!

Both individuals were very friendly and knew what they were doing. Professional and hard working.

Always great service love my surround sound Ialways on time

Excellent set-up, no issues. Very polite and helpful associate-thank you!

I called Geek Squad on the afternoon of Friday, March 4th and was fortunate enough to be helped over the phone by Marietta. She set up an in-home appointment (order # 1122063650584) for me on March 5th, the very next day. Wow! She also found a discount which lowered the cost of the appointment. Marietta's outstanding customer service made MY day. I am writing this revie to make sure that Best Buy knows what a "gem" they have in Marietta.

Excellent competent service by technicians that really cared about doing a great job!

wonderful service. we were very surprised by the courtesy and efficiency of our technician.

Excellent service by Geek Squad, professional all the way

Your Agent was knowledgeable and very professional, plus extremely helpful. He completed the job and everything worked once again.

The agent was very thorough in his explanation of Roku and answering questions we had. Both he and his assistant were very professional. They along with my wife and I wore masks and stayed a safe distance from one another. Even though my wife and I do not have COVID or any of the symptoms. In the end, my wife and I decided not to have Roku installed. He told us that we would be credited the $199.98 service charge since no installation of Roku occurred. They left after fifteen minutes, There are no photos to add.

Latisha Jackson was extremely knowledgeable and patient and took the time to explain things and ensure all was working.

The Geek Squad that installed my two TV's were GREAT!! They took ther time and made sure everything was done right the first time and that I was happy with everything when they wer done. They offer a option to cover the wire that wer hanging below the TV's. The option looked great and worked wonderfully. I have used the Geek Squad for at least 10 years in multiple cities and have nevder had any problem with the service or quality of ther work.