Customer Ratings & Reviews

We were very pleased with Daniel who came to install our Roku Express equipment to the televisions that were not a Smart tv. He was on time and explained how to use them and answer all of our questions. He was given limited info on his work order, but after explaining our situation he got the job accomplished. We appreciated the work that he did for us.

Danny is excellent! He came and finished my set up, tested the system and it worked! Love that he was wearing booties:-)

this TV was a gift from my family to my Aunt in Florida and you Installation Team did an exceptional job not only setting up unit for her successfully but aided me in making it a ChristMas SURPRISE for her!! They were respectful and accomodating to her needs and even recommended another unit that would help make her viewing experience more beneficial!

Extremely pleased with the service and technicians. Have had the team in a couple of times and they are always personable, professional and efficient. Great to have an individual rep (Sal) assigned to my account. Feels like he knows my set up now which makes any further work that might be required more efficient.

Representative from Geek Squad was able to set up my mother's Roku device very quickly as I failed to be able to instruct her on how to do so over numerous phone calls. Expensive but cheaper than a flight to Florida to do it for her. Thank you

Prompt phone service and appointment time but we ended up getting it done ourselves.

The agent was professional and courteous.Hooked up everything in a timely manner. Everything works well. Really happy with your service.

Arrived on time with a good attitude and did his job with a professional approach. Over all an enjoyable experience.

Eddie is an asset to Best buy , very knowledgeable, personality, willingness to help and explain this new technology ! He deserves a RAISE ! Thanks Eddie !

Excellent advice, called before arrival, will come back tomorrow to finish the job.

Jeff diagnosed some bugs in our audio/video system and devised solutions to not only solve some issues, but he enhanced the performance our devises. Great Service again from the Geek Squad!

GEORGE WAS VERY CONSCIENTIOUS AND THOROUGH FIXING A PROBLEM I HAD WITH MY NEW TV AND VCR = "A+" !!!

Scott has done several service calls at our home. Each time he has been fabulous. Knowledgeable, thorough and courteous! Thanks Scott!

The Agent set up my AVR and connected all my devices and set up each one. The Agent also showed my how to operate my system.

The technician helped me set up my Apple TV and explained how to use it. He was very helpful and patient.

All was mounted, set up and explained to me. Totally recommend

The agents hooked up and installed a new dvd player. He was fast and efficient. Great job.

the agents connected all my devises and finally every thing worked. I am so grateful. Thank you to all.A

Nathaniel from Geek Squad set up my Chromecast on my TV. He did a great job. I really love being able to count on the Geek Squad for my technical needs

super efficient and thorough and knowledgeable and prompt