Customer Ratings & Reviews

The Geek Squad that installed my two TV's were GREAT!! They took ther time and made sure everything was done right the first time and that I was happy with everything when they wer done. They offer a option to cover the wire that wer hanging below the TV's. The option looked great and worked wonderfully. I have used the Geek Squad for at least 10 years in multiple cities and have nevder had any problem with the service or quality of ther work.

super efficient and thorough and knowledgeable and prompt

All was mounted, set up and explained to me. Totally recommend

The agent connected my game wheel and xbox in record breaking time. He's very good at his job

Mounted TV and accessories quickly. Professional in everything that they did.

Latisha Jackson was extremely knowledgeable and patient and took the time to explain things and ensure all was working.

Your Agent was knowledgeable and very professional, plus extremely helpful. He completed the job and everything worked once again.

The agent fixed our fire stick and then decided it was too old and sold us a new one and installed. Works much better now. He was great

The agent was very thorough in his explanation of Roku and answering questions we had. Both he and his assistant were very professional. They along with my wife and I wore masks and stayed a safe distance from one another. Even though my wife and I do not have COVID or any of the symptoms. In the end, my wife and I decided not to have Roku installed. He told us that we would be credited the $199.98 service charge since no installation of Roku occurred. They left after fifteen minutes, There are no photos to add.

The service was excellent and the people were very helpful and nice. They put together my video and audio systems.

The agent installed quickly and efficiently installed the Chromecast with Google TV (HD) unit I had purchased. However, the $139.09 service fee for a 45-minute installation of $30 device to my TV was excessive in my opinion.

the best buy agent is very knowledge able and has setup my home theater in the past twice. And has helped me with all my questions that I have for her. It was very easy to set up and walked me through the steps as needed.

The 2 gentlemen that came to the house were very efficient and helpful. They answered all of our questions and were also very polite.They fixed the TV problems and gave us tips on how to avoid them in the future. we were very satisfied with them.

GEORGE WAS VERY CONSCIENTIOUS AND THOROUGH FIXING A PROBLEM I HAD WITH MY NEW TV AND VCR = "A+" !!!

They were good in explaining and looking up what we needed to get started.

All Good - a male and female Geek - polite, engaging, a quick fix --

Arrived on time with a good attitude and did his job with a professional approach. Over all an enjoyable experience.

The agent solved our problem quickly, and told us what we could do if similar problems arose. Very helpful!

The agents hooked up and installed a new dvd player. He was fast and efficient. Great job.

John&Michelle were awesome, visualizing the way to organize the numerous cables so that now we are able to utilize our soundbar and all the components. They answered all my questions and walked me though the set up. Kudos to Best Buy Total Care!