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Customer Ratings & Reviews

SKU:
5732350

Customer reviews

Rating 4.7 out of 5 stars with 2628 reviews

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95%
would recommend
to a friend

Customers are saying

Customers are impressed with the overall performance of the Video Device Setup, frequently praising the technicians' friendliness, expertise, and ability to get all devices working properly. The technicians also received positive feedback for their clear explanations of complicated systems and their skill in connecting various devices, including TVs, streaming boxes, and internet services. Many customers appreciated the thoroughness of the setup process. The service successfully addressed connectivity issues and ensured smooth operation of the new equipment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 2,628 reviews
  • Rated 5 out of 5 stars

    Geek Squad set up Fire Sticks and Educated Me

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Team set up my 3 TV’s with Fire Sticks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install Roku

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great The agent was on time, explain the new equipment and very knowledgeable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad Roku installation

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In a hurry. No extra time for explaining or adding installation instructions for Roku aps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G.S. set up my connect hub and wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was professional and courteous.Hooked up everything in a timely manner. Everything works well. Really happy with your service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple TV setup

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician helped me set up my Apple TV and explained how to use it. He was very helpful and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple TV installed

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job hooking up devices and showed how to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work by The Geek Squad Technician

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek Squad Tech did an excellent job! I will request him if I need any Geek Squad Services in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the recue

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent set up my AVR and connected all my devices and set up each one. The Agent also showed my how to operate my system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad the best

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked up my new blue ray perfectly, always good service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service as always. Scott is a super tech

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scott has done several service calls at our home. Each time he has been fabulous. Knowledgeable, thorough and courteous! Thanks Scott!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eddie was top shelf in knowledge, attitude !

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eddie is an asset to Best buy , very knowledgeable, personality, willingness to help and explain this new technology ! He deserves a RAISE ! Thanks Eddie !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv fire stick hookup

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice n easy people to help u they took time to explain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad's TV and Wall Mount Installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who installed my TV wall mount and TV did an excellent job! He was also gracious to explain a few things and answered every question I had. He was very professional, knowledgeable and pleasant. When he left, I had no issues with my Roku TV, the Roku remote, and my cable TV and was able to use my TV without any issues or unanswered questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brandon is awesome!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon was knowledgeable and helped me understand why I was having a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christopher Turner

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very nice ,friendly people, respectful , know what they are doing .They come in time and know how to act very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job setting up my new TV. The two technicians were very courteous and respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the Geek Squad install. I had purchased a 4K blu ray player for my 4K tv. I tried to hook everything up but it didn’t work. Set up an install appointment and everything went smoothly. The technician showed up on time, was professional and nice. He hooked everything up very easily and he made sure I knew how everything worked before he left. I would recommend highly recommend the Geek Squad for any install work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This young man was very knowledgeable, pleasant and got the job done fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of DVD player was quick

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent removed DVD and VCR from one TV and hooked them up to another TV in order to hook up new DVD player to 1st TV. Made sure we knew how to operate remotes in order to play devices. Very pleasant, knowledgeable, unhurried. Removed a lot of extra cables not being used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was very helpful

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up my appletv and fire sticks. Very helpful and explained everything to us.

    I would recommend this to a friend